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 How can we visually alert a user to the presence of attachments on a work order? (Change color of the icon? Insert a small preview?)

  • Administration
  • Functional
  • Work Management
April Rudge's profile image
April Rudge posted 01-05-2022 14:40

Christopher Winston's profile image
Christopher Winston
There are a couple options, but keep in mind, you will need to test as your performance may be significantly impacted. 

System Property webclient.enabledoclinkonload can be utilized, but it is not live refresh, so server restart at minimum is needed and you can find details here.

Another option is in using conditional user interface options, which is application based, but still, test and examine performance. Details are here
April Rudge's profile image
April Rudge
@Christopher Winston - Thank you.  Both those options are helpful. 

I'm guessing the Conditional UI might have less performance impact . .

I appreciate your input!​
Jennifer Johnston's profile image
Jennifer Johnston
Just an FYI... We tried the system property option, and immediately started having out of memory issues (causing Maximo to reboot itself).
Jason Weis's profile image
Jason Weis
I can't tell you which option we used however our link to attachments is blue and underlined when attachments are present. It has been like this now for about 2 years with no issues we are aware of.

Similar to this enhancement, we also have an outstanding request for the log tab to also identify if a log has ben entered on the record. ​
Brian Legemaate's profile image
Brian Legemaate
We wanted to show the fact that there was an Attachment so I set up a relationship between the main table (e.g. ASSET, WORKORDER) and DOCLINKS, but I added into the relationship statement "and rownum <=1" e.g. named DOCLINK1.  This means no matter how many attachments are there, only ONE is shown.  Then I added in the combo field below the attachment icon and displayed the "DOCLINK1.DOCUMENT" and "DOCLINK1.NAME".  This means if the fields are populated, you know there is at least one attachment.