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 BIRT Reporting and KPI - scheduling question

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Ryan Sheeler's profile image
Ryan Sheeler posted 01-18-2022 10:20
I have a BIRT report in Maximo that references a KPI for Asset levels.  The report runs correctly when I choose Run Report -> Immediately.  But I cannot seem to get it scheduled correctly.  I have set to run once every day at midnight and send out a email message to a few users.  But it never runs.  I've had it scheduled for 5 days now and it has never run once at all.  I never throws an error and it never populates the Comm Log.  I tried scheduling it in Report Administration and KPI Manager (Run Reports).  And it still doesn't run when I scheduled.    Would could be wrong or what should I be looking at?
vineet joshi's profile image
vineet joshi

Hello Ryan

what does this report do? Does it update the database or is it select statement?
what is the output format used for Scheduling?
when your immediate report runs in browser have you looked at the last page? Some times report runs in browser but there could be error on the last page which prevents it from sending email .
While doing immediate run have you tried converting it to same output format you expect in scheduled report?
Have you tried Scheduling it for different time ?
please try the option of Run at this time.

for checking errors, Reporting Logs could be under different folder depending on the JVM you are connected to. 

Let us know if any of these questions helps to resolve this error.
thanks

Ryan Sheeler's profile image
Ryan Sheeler
it's a select statement - just pulling info from a KPI and attaching it as a PDF into an outgoing email via report scheduling.  It is set to run every 1 hr and 01 minute; that is the smallest interval that I can set.  But the time comes and goes with no activity and no email sent.  No error message and no population of logs.   I am also in a SaaS environment so I have no access to our Maximo backend.
vineet joshi's profile image
vineet joshi
Something i found on IBM site

https://www.ibm.com/support/pages/scheduled-reports-stop-emailing-out