Maximo Open Forum

Can anyone help us to understand Maximo Licensing when it comes to Integration. Confused with both the Legacy models and the new Token/Point Licensing for 7612 which we can now use MAS Licensing as I undersatnd.

If we are using a 3^rd Party Mobile device (Click Software from Salesforce) to integrate to Maximo how do we determine the licenses needed for the devices to update Work Orders and Create Locations?

• If it's a direct integration would it be driven by the modules you are writing to (i.e ASSETS, WORK ORDER and INVENTORY modules would count as 3 modules and be a LIMITED License? Or is use of a service account allow us to get away with no extra licenses needed except one full for the service account?)
• If we have Click speak to a middleware like BizTalk or IBM Msg Broker would we need no licenses for mobile devices as a service account would be used to talk to the middleware and thereby never really using any Maximo account at all???

This link leads to much confusion

Token licensing for Maximo 7.6.1.2 systems (ibm.com)

When it says
"No tokens are consumed for Maximo integration framework users for any Maximo product if the user logs in to a Maximo system as part of an automated process."

Can anyone shed light on this? The attached image from IBM implies that a 3rd Party Mobile product would require a Limited User license but I am thinking this is oriented to EZMax which uses a Maximo like app that has WO, ASSET, LOCATIONS etc.. Apps that match Maximo. Also I fall back to what happens when using middleware and never directly connecting to Maximo for Integration????

On top of all this we are also using Spatial functionality from ESRI on the mobile devices (not actually tied to Maximo spatial functionality but will send Lat/Long info on transactions being interfaced) and I just cant see how that can push us to needing a "Base User" License because of Spatial functionality but am I wrong?

Thanks,

Can anyone help us to understand Maximo Licensing when it comes to Integration. Confused with both the Legacy models and the new Token/Point Licensing for 7612 which we can now use MAS Licensing as I undersatnd.

If we are using a 3^rd Party Mobile device (Click Software from Salesforce) to integrate to Maximo how do we determine the licenses needed for the devices to update Work Orders and Create Locations?

• If it's a direct integration would it be driven by the modules you are writing to (i.e ASSETS, WORK ORDER and INVENTORY modules would count as 3 modules and be a LIMITED License? Or is use of a service account allow us to get away with no extra licenses needed except one full for the service account?)
• If we have Click speak to a middleware like BizTalk or IBM Msg Broker would we need no licenses for mobile devices as a service account would be used to talk to the middleware and thereby never really using any Maximo account at all???

This link leads to much confusion

Token licensing for Maximo 7.6.1.2 systems (ibm.com)

When it says
"No tokens are consumed for Maximo integration framework users for any Maximo product if the user logs in to a Maximo system as part of an automated process."

Can anyone shed light on this? The attached image from IBM implies that a 3rd Party Mobile product would require a Limited User license but I am thinking this is oriented to EZMax which uses a Maximo like app that has WO, ASSET, LOCATIONS etc.. Apps that match Maximo. Also I fall back to what happens when using middleware and never directly connecting to Maximo for Integration????

On top of all this we are also using Spatial functionality from ESRI on the mobile devices (not actually tied to Maximo spatial functionality but will send Lat/Long info on transactions being interfaced) and I just cant see how that can push us to needing a "Base User" License because of Spatial functionality but am I wrong?

Thanks,

Can anyone help us to understand Maximo Licensing when it comes to Integration. Confused with both the Legacy models and the new Token/Point Licensing for 7612 which we can now use MAS Licensing as I undersatnd.

If we are using a 3^rd Party Mobile device (Click Software from Salesforce) to integrate to Maximo how do we determine the licenses needed for the devices to update Work Orders and Create Locations?

• If it's a direct integration would it be driven by the modules you are writing to (i.e ASSETS, WORK ORDER and INVENTORY modules would count as 3 modules and be a LIMITED License? Or is use of a service account allow us to get away with no extra licenses needed except one full for the service account?)
• If we have Click speak to a middleware like BizTalk or IBM Msg Broker would we need no licenses for mobile devices as a service account would be used to talk to the middleware and thereby never really using any Maximo account at all???

This link leads to much confusion

Token licensing for Maximo 7.6.1.2 systems (ibm.com)

When it says
"No tokens are consumed for Maximo integration framework users for any Maximo product if the user logs in to a Maximo system as part of an automated process."

Can anyone shed light on this? The attached image from IBM implies that a 3rd Party Mobile product would require a Limited User license but I am thinking this is oriented to EZMax which uses a Maximo like app that has WO, ASSET, LOCATIONS etc.. Apps that match Maximo. Also I fall back to what happens when using middleware and never directly connecting to Maximo for Integration????

On top of all this we are also using Spatial functionality from ESRI on the mobile devices (not actually tied to Maximo spatial functionality but will send Lat/Long info on transactions being interfaced) and I just cant see how that can push us to needing a "Base User" License because of Spatial functionality but am I wrong?

Thanks,

Steven,

I have a follow-up question. What about Maximo to Esri ArcGIS Integration and licenses? We will have users of GIS that will be creating objects (assets and locations) but they will never be a user of Maximo. Are we expected to buy a Maximo Licenses (Base User) for every user of GIS since it will be integrated to Maximo and creating objects from GIS to Maximo????? That seems ridiculous to have to double up my licenses??

I know there is a cost of Spatial install and/or Points for the install does that cover these users?
Part Number D0H19LL

Thanks in advance 

------------------------------
David Miller
Enterprise Integration Partners

Original Message:
Sent: 02-11-2022 15:23
From: Steven Shull
Subject: Maximo Licenses needed for Integration to Mobile Devices

Not important in context of the question but I wanted to clarify that token licensing and MAS AppPoints are different. Token licensing was an optional licensing mechanism that is no longer being sold and cannot be utilized with MAS. A token could be used across multiple IBM products. As you logged in to the system the tokens required for your access would be removed from the shared pool. MAS AppPoints are specific to Maximo and are required for Maximo Application Suite. AppPoints can be utilized in a concurrent, named, or a mix of both whereas tokens were always concurrent based.

No matter the type of licenses used, the rules have been the same. A good summary can be found in the License Circumvention section here: Licensing Information and Usage Restrictions

Can anyone help us to understand Maximo Licensing when it comes to Integration. Confused with both the Legacy models and the new Token/Point Licensing for 7612 which we can now use MAS Licensing as I undersatnd.

If we are using a 3^rd Party Mobile device (Click Software from Salesforce) to integrate to Maximo how do we determine the licenses needed for the devices to update Work Orders and Create Locations?

• If it's a direct integration would it be driven by the modules you are writing to (i.e ASSETS, WORK ORDER and INVENTORY modules would count as 3 modules and be a LIMITED License? Or is use of a service account allow us to get away with no extra licenses needed except one full for the service account?)
• If we have Click speak to a middleware like BizTalk or IBM Msg Broker would we need no licenses for mobile devices as a service account would be used to talk to the middleware and thereby never really using any Maximo account at all???

This link leads to much confusion

Token licensing for Maximo 7.6.1.2 systems (ibm.com)

When it says
"No tokens are consumed for Maximo integration framework users for any Maximo product if the user logs in to a Maximo system as part of an automated process."

Can anyone shed light on this? The attached image from IBM implies that a 3rd Party Mobile product would require a Limited User license but I am thinking this is oriented to EZMax which uses a Maximo like app that has WO, ASSET, LOCATIONS etc.. Apps that match Maximo. Also I fall back to what happens when using middleware and never directly connecting to Maximo for Integration????

On top of all this we are also using Spatial functionality from ESRI on the mobile devices (not actually tied to Maximo spatial functionality but will send Lat/Long info on transactions being interfaced) and I just cant see how that can push us to needing a "Base User" License because of Spatial functionality but am I wrong?

Thanks,

When it comes to Maximo licensing, there are only a couple of people inside IBM whose opinion actually matters (and I'm not one of them). I'm going to try and answer your questions but I just want to be clear that when there are concerns around licensing, it's sometimes better to get it straight from the source. 

With that qualifier out of the way, licensing pre MAS app points is a bit complicated. There's a Spatial install license which is required for every environment UNLESS you had the Utilities industry solution installed. Then in addition to the install license, you needed a license for all users EXCEPT those that were only using Anywhere or were Utilities users (you can install an industry solution and only license a subset of users for the industry solution). ​I don't have the part numbers (but could find them if necessary). My understanding is all new buys must be MAS app points at this point. Meaning if you don't already have the product on your account, you would need MAS app points, but if you were adding additional seats you can still add the legacy part numbers. 

With MAS, the per user aspect for Spatial goes away even if you don't have Utilities. There is a per install of 20 app points (the same points that you buy for users) that will be reserved on instance startup. This is per instance so if you have a DEV, TEST, & PROD environment for example you will need 60 app points to cover those from a Spatial perspective.

The ESRI integration creating assets/locations is one of the scenarios that in my opinion (again while I work at IBM, I can not make any official licensing stance) would not require a license for those users. ESRI's view of assets/locations is fundamentally different and serving a different purpose than Maximo. While the two systems are integrated, I would not view that as an attempt to circumvent licensing. Building a web portal that interacts with Maximo directly or building a mobile app are easy to say a license is required. Integrations outside of those two become more of that gray area where it's good to outline what specifically you are doing and then get an official stance from IBM if this is allowed or not.

Steven,

I have a follow-up question. What about Maximo to Esri ArcGIS Integration and licenses? We will have users of GIS that will be creating objects (assets and locations) but they will never be a user of Maximo. Are we expected to buy a Maximo Licenses (Base User) for every user of GIS since it will be integrated to Maximo and creating objects from GIS to Maximo????? That seems ridiculous to have to double up my licenses??

I know there is a cost of Spatial install and/or Points for the install does that cover these users?
Part Number D0H19LL

Thanks in advance 

------------------------------
David Miller
Enterprise Integration Partners

Original Message:
Sent: 02-11-2022 15:23
From: Steven Shull
Subject: Maximo Licenses needed for Integration to Mobile Devices

Not important in context of the question but I wanted to clarify that token licensing and MAS AppPoints are different. Token licensing was an optional licensing mechanism that is no longer being sold and cannot be utilized with MAS. A token could be used across multiple IBM products. As you logged in to the system the tokens required for your access would be removed from the shared pool. MAS AppPoints are specific to Maximo and are required for Maximo Application Suite. AppPoints can be utilized in a concurrent, named, or a mix of both whereas tokens were always concurrent based.

No matter the type of licenses used, the rules have been the same. A good summary can be found in the License Circumvention section here: Licensing Information and Usage Restrictions

Can anyone help us to understand Maximo Licensing when it comes to Integration. Confused with both the Legacy models and the new Token/Point Licensing for 7612 which we can now use MAS Licensing as I undersatnd.

If we are using a 3^rd Party Mobile device (Click Software from Salesforce) to integrate to Maximo how do we determine the licenses needed for the devices to update Work Orders and Create Locations?

• If it's a direct integration would it be driven by the modules you are writing to (i.e ASSETS, WORK ORDER and INVENTORY modules would count as 3 modules and be a LIMITED License? Or is use of a service account allow us to get away with no extra licenses needed except one full for the service account?)
• If we have Click speak to a middleware like BizTalk or IBM Msg Broker would we need no licenses for mobile devices as a service account would be used to talk to the middleware and thereby never really using any Maximo account at all???

This link leads to much confusion

Token licensing for Maximo 7.6.1.2 systems (ibm.com)

When it says
"No tokens are consumed for Maximo integration framework users for any Maximo product if the user logs in to a Maximo system as part of an automated process."

Can anyone shed light on this? The attached image from IBM implies that a 3rd Party Mobile product would require a Limited User license but I am thinking this is oriented to EZMax which uses a Maximo like app that has WO, ASSET, LOCATIONS etc.. Apps that match Maximo. Also I fall back to what happens when using middleware and never directly connecting to Maximo for Integration????

On top of all this we are also using Spatial functionality from ESRI on the mobile devices (not actually tied to Maximo spatial functionality but will send Lat/Long info on transactions being interfaced) and I just cant see how that can push us to needing a "Base User" License because of Spatial functionality but am I wrong?

Thanks,

Again, great response and very informative. It matches what i was expecting to not have to pay for every GIS User with a Maximo license. Will let the client work this out with IBM. I am just trying to learn as we go.

They will be a Utilities user so it really gets confusing as you mentioned and this doc from IBM says:

Licensing
• Utilities: Per Authorized and Limited Use license
• Spatial : Per Authorized Use and Install metric. (Install metric does not apply to Utilities even though
Spatial features are included.)

https://s3.amazonaws.com/media.guidebook.com/upload/152239/BBf30VMQzP0bhcWy0PMjAPkUurSPVeYkMdSe.pdf


So if they are Utilities does that mean they would not need to pay that 20 point install to each environment?

Thanks again,

When it comes to Maximo licensing, there are only a couple of people inside IBM whose opinion actually matters (and I'm not one of them). I'm going to try and answer your questions but I just want to be clear that when there are concerns around licensing, it's sometimes better to get it straight from the source. 

With that qualifier out of the way, licensing pre MAS app points is a bit complicated. There's a Spatial install license which is required for every environment UNLESS you had the Utilities industry solution installed. Then in addition to the install license, you needed a license for all users EXCEPT those that were only using Anywhere or were Utilities users (you can install an industry solution and only license a subset of users for the industry solution). ​I don't have the part numbers (but could find them if necessary). My understanding is all new buys must be MAS app points at this point. Meaning if you don't already have the product on your account, you would need MAS app points, but if you were adding additional seats you can still add the legacy part numbers. 

With MAS, the per user aspect for Spatial goes away even if you don't have Utilities. There is a per install of 20 app points (the same points that you buy for users) that will be reserved on instance startup. This is per instance so if you have a DEV, TEST, & PROD environment for example you will need 60 app points to cover those from a Spatial perspective.

The ESRI integration creating assets/locations is one of the scenarios that in my opinion (again while I work at IBM, I can not make any official licensing stance) would not require a license for those users. ESRI's view of assets/locations is fundamentally different and serving a different purpose than Maximo. While the two systems are integrated, I would not view that as an attempt to circumvent licensing. Building a web portal that interacts with Maximo directly or building a mobile app are easy to say a license is required. Integrations outside of those two become more of that gray area where it's good to outline what specifically you are doing and then get an official stance from IBM if this is allowed or not.

Steven,

I have a follow-up question. What about Maximo to Esri ArcGIS Integration and licenses? We will have users of GIS that will be creating objects (assets and locations) but they will never be a user of Maximo. Are we expected to buy a Maximo Licenses (Base User) for every user of GIS since it will be integrated to Maximo and creating objects from GIS to Maximo????? That seems ridiculous to have to double up my licenses??

I know there is a cost of Spatial install and/or Points for the install does that cover these users?
Part Number D0H19LL

Thanks in advance 

------------------------------
David Miller
Enterprise Integration Partners

Original Message:
Sent: 02-11-2022 15:23
From: Steven Shull
Subject: Maximo Licenses needed for Integration to Mobile Devices

Not important in context of the question but I wanted to clarify that token licensing and MAS AppPoints are different. Token licensing was an optional licensing mechanism that is no longer being sold and cannot be utilized with MAS. A token could be used across multiple IBM products. As you logged in to the system the tokens required for your access would be removed from the shared pool. MAS AppPoints are specific to Maximo and are required for Maximo Application Suite. AppPoints can be utilized in a concurrent, named, or a mix of both whereas tokens were always concurrent based.

No matter the type of licenses used, the rules have been the same. A good summary can be found in the License Circumvention section here: Licensing Information and Usage Restrictions

Can anyone help us to understand Maximo Licensing when it comes to Integration. Confused with both the Legacy models and the new Token/Point Licensing for 7612 which we can now use MAS Licensing as I undersatnd.

If we are using a 3^rd Party Mobile device (Click Software from Salesforce) to integrate to Maximo how do we determine the licenses needed for the devices to update Work Orders and Create Locations?

• If it's a direct integration would it be driven by the modules you are writing to (i.e ASSETS, WORK ORDER and INVENTORY modules would count as 3 modules and be a LIMITED License? Or is use of a service account allow us to get away with no extra licenses needed except one full for the service account?)
• If we have Click speak to a middleware like BizTalk or IBM Msg Broker would we need no licenses for mobile devices as a service account would be used to talk to the middleware and thereby never really using any Maximo account at all???

This link leads to much confusion

Token licensing for Maximo 7.6.1.2 systems (ibm.com)

When it says
"No tokens are consumed for Maximo integration framework users for any Maximo product if the user logs in to a Maximo system as part of an automated process."

Can anyone shed light on this? The attached image from IBM implies that a 3rd Party Mobile product would require a Limited User license but I am thinking this is oriented to EZMax which uses a Maximo like app that has WO, ASSET, LOCATIONS etc.. Apps that match Maximo. Also I fall back to what happens when using middleware and never directly connecting to Maximo for Integration????

On top of all this we are also using Spatial functionality from ESRI on the mobile devices (not actually tied to Maximo spatial functionality but will send Lat/Long info on transactions being interfaced) and I just cant see how that can push us to needing a "Base User" License because of Spatial functionality but am I wrong?

Thanks,