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  • 1.  Images in Long Description not Printing in PDF

    Posted 12-04-2020 10:45
    Hello All, 

    Maximo Reports are not showing the images in the long description when printed in PDF, works fine in HTML though. I came across this IBM link (was a bug)and says it was address in the future releases. Looks like it is not still not working correctly. 

    IJ01028: EMBEDDED IMAGES IN RICH TEXT LONG DESCRIPTION CAUSE SERVER CRASH DIRECT PRINTING TICKETPRINT OR WOPRINT REPORT



    IBM introduced this setting in its releases but this does not seem to be working. 

    I am using Maximo 7.6.1.2 
    Has any one been able to print the long description image in PDF?

    Thanks 

    Vineet
    #Reporting

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    vineet joshi
    Asset Analytix
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  • 2.  RE: Images in Long Description not Printing in PDF

    Posted 12-07-2020 09:12
    Are your images actually embedded (copy and paste the image itself) or are they URL links to another resource? On 7.6.0.9 IFIX 08 and 7.6.1.2 I'm actually struggling to create the embedded images in core Maximo to test that (the image is deleted each time the rich text viewer is closed). URL based seem to work for me on 7.6.1.2, at least when the setting is 0. 

    For what it's worth, it wouldn't entirely surprise me if the system property isn't being evaluated somewhere and thus the logic to strip out the image is occurring all the time. This was a big problem for us at one point.

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    Steven Shull
    Projetech
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  • 3.  RE: Images in Long Description not Printing in PDF

    Posted 12-07-2020 12:49
    Edited by vineet joshi 12-07-2020 12:50
    Hello Steven

    Thanks for your reply. To answer your question, Images are embedded in Rich text for us. 

    I think the problem lies with the BIRT Designer itself. When PDF is created directly from designer it does not show the image as well . 
    I found the work around for this one in Maximo. once report runs is complete in browser it can be converted to word 2007, from there it can be printed to pdf or be printed directly. the thing is direct print for the workorder will not work if it has images in long description this way(yes and  it adds some extra steps )

    For your image going away in the long description this could be the cause. 

    https://www.ibm.com/support/pages/how-paste-images-rich-text-fields-when-webclientrichtextsanitize1



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    vineet joshi
    Asset Analytix
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    Original Message