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How to get launchpad.sh to work when installing Maximo 7.6.1.2 on a RedHat Rhel 8 server

  • 1.  How to get launchpad.sh to work when installing Maximo 7.6.1.2 on a RedHat Rhel 8 server

    Posted 10-05-2021 14:38
    Hello Everyone!

    I am hopeful someone has run into the same scenario that I am seeing and can provide some insight on what I might do differently to get better results.

    We are in the process of completing a new installation of Maximo 7.6.1.2 and are installing it in a RedHat Rhel 8 environment. We are not able to launch launchpad.sh.

    Whenever we try to launch it, we see the following.....

    [root@dev-app-maxui maxinstall]# ./launchpad.sh
    + firefox -P Profile_220404 -profile /tmp/IBM_LaunchPad_220404/Profile_220404 -chrome chrome://commonlaunchpad/content/commonlaunchpad.xul
    *** and then it just hangs..... Have to hit CTRL C to end the process every time.

    We are using the following on this server:
    firefox.x86_64
    gnome terminal 3.28.3
    libcanberra.i686
    libcanberra.x86_64
    libcanberra.gtk2.i686
    libcanberra.gtk2.x86_64
    libcanberra.gtk3.i686
    libcanberra.gtk3.x86_64

    When we look online for solutions, we only see solutions that are from a few years ago to many years ago, and none of them are relevant to RedHat Rhel 8. There was a few posts that suggest running the Installation Manager instead, but we want to follow the proper procedures if at all possible. By the way, if we go into the Install directory and run imLauncherLinux.sh, the gui for the Installation Manager does pop up. To me, it seems like if the Installation Manager can display the gui, then the Launch Pad should be able to as well :-)

    Another suggestion we have tried is to install Firefox, version 42 instead. We get the same result here too, where we launch launchpad.sh and then it just hangs.

    It would be really helpful if someone has some guidance on what needs to be installed on the RedHat server to allow the launchpad.sh to launch.

    Thank you in advance for your help.
    Kathy
    #Administration
    #EverythingMaximo
    #Infrastructure

    ------------------------------
    Kathy Seabrook
    Jacksonville Port Authority
    ------------------------------


  • 2.  RE: How to get launchpad.sh to work when installing Maximo 7.6.1.2 on a RedHat Rhel 8 server

    Posted 11-15-2021 17:43
    Hi Kathy,

    Correct, version 42 of Firefox is one solution.  It's weird, but it does seem fixated on no using the newer version.

    Since you do have version 42, try removing then reinstalling.  This is my little script:

    Remove FireFox
---------------
rm -fr .mozilla​
    Install Firefox
-----------------
cd /usr/local
rm /usr/bin/firefox
rm -rf /usr/local/firefox
tar -xvjf firefox-42.0.tar.bz2
ln -s /usr/local/firefox/firefox /usr/bin/firefox
firefox

    And don't forget, if your running this from a Windows computer via Putty, then have Xming running.

    To check if UI stuff will pop-up, run from the Terminal "xclock".  If not then you will need to run Putty with X11 running.



    ------------------------------
    Regards,
    Craig Kokay
    ISW
    Maximo Practice Manager
    eMail: ckokay@isw.net.au
    Phone: +61-411-682-040

    #IBMChampion2021
    ------------------------------

    Original Message


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