Maximo Open Forum

HI All,
I'm attempting to create a new Inspection form including a Meter reading.  When I go to select the meter, it can't find any records.  I have verified the meter is in the Meters group and active.  I have also looked the the API objects associated to Meters and made sure they were flagged for Flat File.  Also checked security Groups and objects.  It looks OK, but I may be missing something.  Any Ideas?   Thanks
#WorkCenters

------------------------------
Brian Swanson
Herman Miller
------------------------------

Sorry, we are on 7.6.09

------------------------------
Brian Swanson
Herman Miller
------------------------------

Original Message:
Sent: 10-13-2020 13:23
From: Brian Swanson
Subject: Inspection form can't retrieve Meters

HI All,
I'm attempting to create a new Inspection form including a Meter reading.  When I go to select the meter, it can't find any records.  I have verified the meter is in the Meters group and active.  I have also looked the the API objects associated to Meters and made sure they were flagged for Flat File.  Also checked security Groups and objects.  It looks OK, but I may be missing something.  Any Ideas?   Thanks
#WorkCenters

------------------------------
Brian Swanson
Herman Miller
------------------------------

One thing to check would be around the Security Group authorization to the necessary Object Structures for these Work Center applications.

The best way to do this would be to go to the Security Groups application and locate a group that should have access to the Manage Inspection Forms application. From there, navigate to the Applications tab and filter for the Manage Inspection Forms application. Click the Manage/Apply Template button above the general options for the Manage Inspection Forms application. In the ensuing dialog, the Security Template Authorizations table is collapsed by default. Maximize that table, and you should be able to click on the Object Structures Authorizations tab. There you will see the list of Object Structures that need to be enabled for the Manage Inspection Forms application to work fully.




------------------------------
Alex Walter
A3J Group LLC
------------------------------

Original Message:
Sent: 10-13-2020 16:54
From: Brian Swanson
Subject: Inspection form can't retrieve Meters

Sorry, we are on 7.6.09

------------------------------
Brian Swanson
Herman Miller

Original Message:
Sent: 10-13-2020 13:23
From: Brian Swanson
Subject: Inspection form can't retrieve Meters

HI All,
I'm attempting to create a new Inspection form including a Meter reading.  When I go to select the meter, it can't find any records.  I have verified the meter is in the Meters group and active.  I have also looked the the API objects associated to Meters and made sure they were flagged for Flat File.  Also checked security Groups and objects.  It looks OK, but I may be missing something.  Any Ideas?   Thanks
#WorkCenters

------------------------------
Brian Swanson
Herman Miller
------------------------------

Thanks Alex, that helped.  I can select the meter in the form now, but when I go to do the inspection, I'm getting an error the meter is not available in the selected asset or location..

------------------------------
Brian Swanson
Herman Miller
------------------------------

Original Message:
Sent: 10-13-2020 17:34
From: Alex Walter
Subject: Inspection form can't retrieve Meters

One thing to check would be around the Security Group authorization to the necessary Object Structures for these Work Center applications.

The best way to do this would be to go to the Security Groups application and locate a group that should have access to the Manage Inspection Forms application. From there, navigate to the Applications tab and filter for the Manage Inspection Forms application. Click the Manage/Apply Template button above the general options for the Manage Inspection Forms application. In the ensuing dialog, the Security Template Authorizations table is collapsed by default. Maximize that table, and you should be able to click on the Object Structures Authorizations tab. There you will see the list of Object Structures that need to be enabled for the Manage Inspection Forms application to work fully.

------------------------------
Alex Walter
A3J Group LLC

Original Message:
Sent: 10-13-2020 16:54
From: Brian Swanson
Subject: Inspection form can't retrieve Meters

Sorry, we are on 7.6.09

------------------------------
Brian Swanson
Herman Miller

Original Message:
Sent: 10-13-2020 13:23
From: Brian Swanson
Subject: Inspection form can't retrieve Meters

HI All,
I'm attempting to create a new Inspection form including a Meter reading.  When I go to select the meter, it can't find any records.  I have verified the meter is in the Meters group and active.  I have also looked the the API objects associated to Meters and made sure they were flagged for Flat File.  Also checked security Groups and objects.  It looks OK, but I may be missing something.  Any Ideas?   Thanks
#WorkCenters

------------------------------
Brian Swanson
Herman Miller
------------------------------

Try following similar steps for the Conduct Inspection application. There are several more Object Structures that need to be granted for that application over the Manage Inspection Forms application. My guess would be that you're missing the MXAPIASSETMETER Object Structure permissions.

------------------------------
Alex Walter
A3J Group LLC
------------------------------

Original Message:
Sent: 10-14-2020 11:38
From: Brian Swanson
Subject: Inspection form can't retrieve Meters

Thanks Alex, that helped.  I can select the meter in the form now, but when I go to do the inspection, I'm getting an error the meter is not available in the selected asset or location..

------------------------------
Brian Swanson
Herman Miller

Original Message:
Sent: 10-13-2020 17:34
From: Alex Walter
Subject: Inspection form can't retrieve Meters

One thing to check would be around the Security Group authorization to the necessary Object Structures for these Work Center applications.

The best way to do this would be to go to the Security Groups application and locate a group that should have access to the Manage Inspection Forms application. From there, navigate to the Applications tab and filter for the Manage Inspection Forms application. Click the Manage/Apply Template button above the general options for the Manage Inspection Forms application. In the ensuing dialog, the Security Template Authorizations table is collapsed by default. Maximize that table, and you should be able to click on the Object Structures Authorizations tab. There you will see the list of Object Structures that need to be enabled for the Manage Inspection Forms application to work fully.

------------------------------
Alex Walter
A3J Group LLC

Original Message:
Sent: 10-13-2020 16:54
From: Brian Swanson
Subject: Inspection form can't retrieve Meters

Sorry, we are on 7.6.09

------------------------------
Brian Swanson
Herman Miller

Original Message:
Sent: 10-13-2020 13:23
From: Brian Swanson
Subject: Inspection form can't retrieve Meters

HI All,
I'm attempting to create a new Inspection form including a Meter reading.  When I go to select the meter, it can't find any records.  I have verified the meter is in the Meters group and active.  I have also looked the the API objects associated to Meters and made sure they were flagged for Flat File.  Also checked security Groups and objects.  It looks OK, but I may be missing something.  Any Ideas?   Thanks
#WorkCenters

------------------------------
Brian Swanson
Herman Miller
------------------------------

@Alex Walter this was so helpful, thank you. 

For anyone else having this issue:

1. 

2.

------------------------------
Danny Richardson
Maximo Administrator Manager
Technimark LLC
------------------------------

Original Message:
Sent: 10-13-2020 17:34
From: Alex Walter
Subject: Inspection form can't retrieve Meters

One thing to check would be around the Security Group authorization to the necessary Object Structures for these Work Center applications.

The best way to do this would be to go to the Security Groups application and locate a group that should have access to the Manage Inspection Forms application. From there, navigate to the Applications tab and filter for the Manage Inspection Forms application. Click the Manage/Apply Template button above the general options for the Manage Inspection Forms application. In the ensuing dialog, the Security Template Authorizations table is collapsed by default. Maximize that table, and you should be able to click on the Object Structures Authorizations tab. There you will see the list of Object Structures that need to be enabled for the Manage Inspection Forms application to work fully.

------------------------------
Alex Walter
A3J Group LLC

Original Message:
Sent: 10-13-2020 16:54
From: Brian Swanson
Subject: Inspection form can't retrieve Meters

Sorry, we are on 7.6.09

------------------------------
Brian Swanson
Herman Miller

Original Message:
Sent: 10-13-2020 13:23
From: Brian Swanson
Subject: Inspection form can't retrieve Meters

HI All,
I'm attempting to create a new Inspection form including a Meter reading.  When I go to select the meter, it can't find any records.  I have verified the meter is in the Meters group and active.  I have also looked the the API objects associated to Meters and made sure they were flagged for Flat File.  Also checked security Groups and objects.  It looks OK, but I may be missing something.  Any Ideas?   Thanks
#WorkCenters

------------------------------
Brian Swanson
Herman Miller
------------------------------

Danny,

Another option is to use the "Manage/Apply Template" push button (In the first image to the left "Object Structure Authorization"), as this will apply all the appropriate Object Structure security for the application you are on. Now please note in the earlier versions in Maximo 7.6.x when Inspections and this feature was enabled there were some issues with the templates not being 100% accurate, but it will at least get you a bit further especially if someone is not familiar with Object Structures and what options to select.  

Mike

------------------------------
Michael Marsonet
MRM-EAM Consulting Inc.
------------------------------

Original Message:
Sent: 07-15-2025 17:35
From: Danny Richardson
Subject: Inspection form can't retrieve Meters

@Alex Walter this was so helpful, thank you. 

For anyone else having this issue:

1. 

2.

------------------------------
Danny Richardson
Maximo Administrator Manager
Technimark LLC

Original Message:
Sent: 10-13-2020 17:34
From: Alex Walter
Subject: Inspection form can't retrieve Meters

One thing to check would be around the Security Group authorization to the necessary Object Structures for these Work Center applications.

The best way to do this would be to go to the Security Groups application and locate a group that should have access to the Manage Inspection Forms application. From there, navigate to the Applications tab and filter for the Manage Inspection Forms application. Click the Manage/Apply Template button above the general options for the Manage Inspection Forms application. In the ensuing dialog, the Security Template Authorizations table is collapsed by default. Maximize that table, and you should be able to click on the Object Structures Authorizations tab. There you will see the list of Object Structures that need to be enabled for the Manage Inspection Forms application to work fully.

------------------------------
Alex Walter
A3J Group LLC

Original Message:
Sent: 10-13-2020 16:54
From: Brian Swanson
Subject: Inspection form can't retrieve Meters

Sorry, we are on 7.6.09

------------------------------
Brian Swanson
Herman Miller

Original Message:
Sent: 10-13-2020 13:23
From: Brian Swanson
Subject: Inspection form can't retrieve Meters

HI All,
I'm attempting to create a new Inspection form including a Meter reading.  When I go to select the meter, it can't find any records.  I have verified the meter is in the Meters group and active.  I have also looked the the API objects associated to Meters and made sure they were flagged for Flat File.  Also checked security Groups and objects.  It looks OK, but I may be missing something.  Any Ideas?   Thanks
#WorkCenters

------------------------------
Brian Swanson
Herman Miller
------------------------------

@Michael Marsonet thank you sir.  I appreciate it.

------------------------------
Danny Richardson
Maximo Administrator Manager
Technimark LLC
------------------------------

Original Message:
Sent: 07-16-2025 08:41
From: Michael Marsonet
Subject: Inspection form can't retrieve Meters

Danny,

Another option is to use the "Manage/Apply Template" push button (In the first image to the left "Object Structure Authorization"), as this will apply all the appropriate Object Structure security for the application you are on. Now please note in the earlier versions in Maximo 7.6.x when Inspections and this feature was enabled there were some issues with the templates not being 100% accurate, but it will at least get you a bit further especially if someone is not familiar with Object Structures and what options to select.  

Mike

------------------------------
Michael Marsonet
MRM-EAM Consulting Inc.

Original Message:
Sent: 07-15-2025 17:35
From: Danny Richardson
Subject: Inspection form can't retrieve Meters

@Alex Walter this was so helpful, thank you. 

For anyone else having this issue:

1. 

2.

------------------------------
Danny Richardson
Maximo Administrator Manager
Technimark LLC

Original Message:
Sent: 10-13-2020 17:34
From: Alex Walter
Subject: Inspection form can't retrieve Meters

One thing to check would be around the Security Group authorization to the necessary Object Structures for these Work Center applications.

The best way to do this would be to go to the Security Groups application and locate a group that should have access to the Manage Inspection Forms application. From there, navigate to the Applications tab and filter for the Manage Inspection Forms application. Click the Manage/Apply Template button above the general options for the Manage Inspection Forms application. In the ensuing dialog, the Security Template Authorizations table is collapsed by default. Maximize that table, and you should be able to click on the Object Structures Authorizations tab. There you will see the list of Object Structures that need to be enabled for the Manage Inspection Forms application to work fully.

------------------------------
Alex Walter
A3J Group LLC

Original Message:
Sent: 10-13-2020 16:54
From: Brian Swanson
Subject: Inspection form can't retrieve Meters

Sorry, we are on 7.6.09

------------------------------
Brian Swanson
Herman Miller

Original Message:
Sent: 10-13-2020 13:23
From: Brian Swanson
Subject: Inspection form can't retrieve Meters

HI All,
I'm attempting to create a new Inspection form including a Meter reading.  When I go to select the meter, it can't find any records.  I have verified the meter is in the Meters group and active.  I have also looked the the API objects associated to Meters and made sure they were flagged for Flat File.  Also checked security Groups and objects.  It looks OK, but I may be missing something.  Any Ideas?   Thanks
#WorkCenters

------------------------------
Brian Swanson
Herman Miller
------------------------------