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PM Generating multiple Work Orders - Expecting only one Work Order daily

  • 1.  PM Generating multiple Work Orders - Expecting only one Work Order daily

    Maximo Certified
    Posted 4 days ago
    Hello,

    I'm wondering what's triggering a PM to generate multiple Work Orders when the expectation is only one work order daily. The PM doesn't have any PM Hierarchy, and the Frequency is set to (1) Frequency Unit (DAYS), Alert Lead Days (0). I checked the cron task (PMWoGenCronTask) and I found three different Instances active, with 5 minutes apart on the Schedule. It is a lot of coincidence that I see three Work Orders being generated when the expectation is only one. 

    Thanks for your help.
    #EverythingMaximo
    #WorkManagement

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    Jhonatan Jerez
    Electronic Data, Inc.
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  • 2.  RE: PM Generating multiple Work Orders - Expecting only one Work Order daily

    Maximo Certified
    Posted 4 days ago
    I'd verify the settings in the Organization application to ensure that the "Use Frequency Criteria" checkbox is selected for each of the sites. If so, even with 3 cron task instances, it shouldn't generate the same PM multiple times since the cron task will use frequency. Is the time the PM generates the WOs around the same time (IE 10:00, 10:01, 10:02) or do the times line up with the cron tasks (IE 10:00, 10:05, 10:10)?

    Assuming this checkbox isn't unchecked (otherwise this would happen for all PMs), then I would assume it's some sort of data inconsistency causing Maximo to act abnormal. I'd check the PMANCESTOR table to ensure the hierarchy is correct for this PM. We've seen issues during imports where this data is incorrect and causes a variety of issues.

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    Steven Shull
    Projetech Inc.
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  • 3.  RE: PM Generating multiple Work Orders - Expecting only one Work Order daily

    Maximo Certified
    Posted 3 days ago
    Thanks Steven,

    I'll follow your instructions and get back with my findings.

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    Jhonatan Jerez
    Electronic Data, Inc.
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