Another thing to remember if deleting user and person records is that if any of the queries that are used in e.g. start centres were created by that user, these are also deleted which can cause major issues for users relying on these reports.
We found this out the hard way when deleting user records that had never logged in to our production environment; the queries used by several of the start centres were made in a test environment, then promoted to production at go-live. So although the user had never accessed production, they had accessed the test system...
After a rather hurried repair, I also then changed the Result Set Setup screen to show not only the person who created the query but also the query itself. A benefit of this is that if you are the user who created the public query then you can change the script via this window too.
The law of unintended consequences keeps on giving! And we keep learning!
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Brian Williams
Ineos FPS
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Original Message:
Sent: 08-18-2020 07:11
From: Lynn Bradford
Subject: Unused License reclaim
Hello Kaushik,
I find that if I inactivate an account in the People application, they are automatically inactivated in the Basic user Administration application. Projetech has informed me that they prefer to leave that account in the system inactive so they may reactivate it if that person needs a license again.
The license is then available for someone else to use when needed. I have a widget on my Start Center for End Users that allows me to keep a tally of my active licenses.
I hope this helps!
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Lynn Bradford
Indiana Packers Corp.
Original Message:
Sent: 08-17-2020 13:16
From: KAUSHIK KUMAR SAMADDAR
Subject: Unused License reclaim
Hi All,
If a Maximo User drops from the application or leaves the organization:
- Is the user account removed from Maximo or just de-activated?
- How is that unused License re-claimed / re-used?
- Which Maximo applications / Tables support this feature?
Please let me know.
#Administration
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KAUSHIK KUMAR SAMADDAR
Compunnel Software Group Inc.
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