As I was working on the new Service Portal for Maximo Work Center Tools. I've noticed there is a significant load time during the default page that shows the current "Active Request" for users login.
Using the Chrome Dev tools, to look at Network request, the following request is made using the following string parameter, with around 2.6 minutes. However sometime it takes up to 3 minutes or more. For users with more service request submission,
Request URL: https://maxdev.ucsf.edu/maximo/oslc/os/mxapisr?savedQuery=SERVICEREQUEST&lean=1&collectioncount=1&oslc.select=reportedpriority%2Cdescription%2Cdescription_longdescription%2Ctargetfinish%2Cactualfinish%2Cstatusdate%2Cticketid%2Cstatus%2Cstatus_maxvalue%2Cstatus_description%2Creportedby%2Creportdate%2Clocation.location%2Cserviceaddress.description%2Cdoclinks%7Btitle%7D%2Cworklog%2Crelatedwo.relatedrecwonum%2Crelatedticket.relatedreckey&oslc.pageSize=15&searchAttributes=description%2Cdescription_longdescription%2Cticketid%2Clocation&addlocalizedrep=1&querywhere=%7B%22qbewhere%22%3A%7B%22status%22%3A%7B%22operator%22%3A%22in%22%2C%22valueset%22%3A%5B%22HISTEDIT%22%2C%22INPROG%22%2C%22FMTRACKNEW%22%2C%22NEW%22%2C%22PENDING%22%2C%22APPROVE%22%2C%22QUEUED%22%2C%22RE-ASSIGN%22%5D%7D%7D%7D&oslc.orderBy=-reportdate&internalvalues=1&ignorecollectionref=1&addid=1&querylocalized=1
How can we optimize the following request to reduced the load time when requesting data.
Is there an efficient way to load the data ore change how the savedQuery=SERVICEREQUEST is structured?
Please see Attached documents for further information, on screen capture on the network request.
NOTE: This actually applies to any Work Center applications. We've been having this issue for some time with load load time when query via oslc/os. Any clues where to investigate can be helpful.
#WorkCenters------------------------------
Xayaseth Boudsady
University of California San Francisco
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