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Service Level Agreement

Ashok Fernandes10-06-2022 12:57

The SLA application has various commitment types. Can someone share how the following types AVAILABILITY, ...

Michael Marsonet10-07-2022 09:04

You can find a decent write-up here https://maximosecrets.com/2021/11/08/service-level-agreements-1-an-introduction/. ...

1. Service Level Agreement

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Ashok Fernandes
Posted 10-06-2022 12:57
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The SLA application has various commitment types.
Can someone share how the following types AVAILABILITY, DOWNTIME, RELIABILITY are applied.
#Administration
#EndUser

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Ash Ferns
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2. RE: Service Level Agreement

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Michael Marsonet
Posted 10-07-2022 09:04

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You can find a decent write-up here https://maximosecrets.com/2021/11/08/service-level-agreements-1-an-introduction/. Simply put these allow you to monitor over a period of days.

Kudos to the maximosecrets writer!

Mike

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Michael Marsonet
OSV Advisory Inc.
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