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  • 1.  Service Level Agreement

    Posted 10-06-2022 12:57
      |   view attached
    The SLA application has various commitment types.
    Can someone share how the following types AVAILABILITY, DOWNTIME, RELIABILITY are applied.
    #Administration
    #EndUser

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    Ash Ferns
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  • 2.  RE: Service Level Agreement

    Posted 10-07-2022 09:04
    You can find a decent write-up here https://maximosecrets.com/2021/11/08/service-level-agreements-1-an-introduction/. Simply put these allow you to monitor over a period of days. 

    Kudos to the maximosecrets writer!

    Mike

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    Michael Marsonet
    OSV Advisory Inc.
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    Original Message


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