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  • 1.  Infinite spinning wheel while trying to login to Maximo Anywhere 7.6.3.1 after Ifix 002

    Posted 02-10-2021 04:59
    Dear Friends,

    We did a Maximo Anywhere interim fix 002 installation 3 months back and after that activity,the Maximo anywhere work execute app goes into infinite spinning upon opening.We did lot of background analysis,involved IBM in the calls but the mystery has not been able to solve so far.

    Can someone please help me give a guidance on the ways to go about on this defect.

    The end user devices which are on Android 9 and using an older version of the apk(pre ifix 002) are getting jailbroken error even though the device is not jailbroken or rooted.The end users on Android 10 are getting infinite spinning wheel upon login.

    Regards,
    Mahadevan
    Tata Consultancy Services
    Dubai





    #Mobility

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    Mahadevan Ramakrishnan
    Tata Consultancy Services
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  • 2.  RE: Infinite spinning wheel while trying to login to Maximo Anywhere 7.6.3.1 after Ifix 002

    Posted 02-16-2021 08:55
    Hi,

    This rings similar to the Chrome 73 issue

    https://www.ibm.com/support/pages/maximo-anywhere-applications-hang-launch-screen-after-chrome-update-73

    Though you get a blank screen instead of the spinning icon

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    Chris Kung
    SRO Solutions
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