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Mahadevan Ramakrishnan

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1 to 16 of 16 total
Posted By Mahadevan Ramakrishnan May 15, 2021 7:37 AM
Found In Egroup: Maximo Open Forum
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Dear Travis, Yes we created a synonym of CLOSED and named it as CAN. We are using an action to change the status of SR to CAN from the workflow and it is giving the mentioned error message and we are unable to cancel a SR. I understand from your PO example that there might be a challenge to cancel a ...
Posted By Mahadevan Ramakrishnan May 14, 2021 8:46 AM
Found In Egroup: Maximo Open Forum
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Dear Travis, The error message that is displayed is as below:- BMXAA4295E-Could not change ticket status to CAN. BMXAA4190E- Status CAN is not in the value list We have added CAN as a synonym of CLOSE and the user has the rights to CLOSE the SR.We are on base version of 7.6.0.4 without any ifix Regards ...
Posted By Mahadevan Ramakrishnan May 5, 2021 9:05 AM
Found In Egroup: Maximo Open Forum
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Thanks a lot for your kind reply. I have checked and there is no OOTB SR status of cancelled and hence created a synonym of CLOSED.Also,there is no conditional expression attached to the SRSTATUS synonym domain against any of the domain values and hence it is very strange as to why the system is not ...
Posted By Mahadevan Ramakrishnan May 4, 2021 9:35 AM
Found In Egroup: Maximo Open Forum
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Dear All, We have created a synonym of CLOSED status called CANCELLED in Service Request and created a manual input node in the workflow to allow the end user to cancel the SR.We observed that the system throws an error message that the value is not in the value list when the user selects this option ...
Posted By Mahadevan Ramakrishnan May 3, 2021 1:48 PM
Found In Egroup: Maximo Open Forum
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Dear All, I tried many workarounds but couldnt get through this HTTP Error 500 :- Problem accessing /viewer/parameter.Reason: Server error, powered by Jetty:// Any clue would be greatly appreciated as BIRT is not my primary forte and due to this issue,I am unable to preview the reports and troubleshoot ...
Posted By Mahadevan Ramakrishnan May 3, 2021 1:45 PM
Found In Egroup: Maximo Open Forum
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Yes,it didnt get through in the workflow validation stage and the workflow process revision failed to get validated.As the need was pressing,my colleague had performed the back end update and tested the entire flow in UAT which worked as he had mentioned. Is there any alternative to trunc function we ...
Posted By Mahadevan Ramakrishnan May 2, 2021 2:43 AM
Found In Egroup: Maximo Open Forum
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Dear Travis, Please find below the logic used in the condition node :AFFECTEDDATE is not null and trunc(:AFFECTEDDATE,'MI') < trunc(:REPORTDATE,'MI') ------------------------------ Mahadevan Ramakrishnan Tata Consultancy Services ------------------------------
Posted By Mahadevan Ramakrishnan Apr 28, 2021 1:22 PM
Found In Egroup: Maximo Open Forum
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Hi Charles. The complete receipts option is used to highlight that we no longer need to actually receive the materials/services against the POs and is used before closing the PO so that the receipts status becomes complete without actually doing the receiving. You can run the inventory transaction report ...
Posted By Mahadevan Ramakrishnan Apr 28, 2021 1:09 PM
Found In Egroup: Maximo Open Forum
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Dear All, There was a requirement to compare two dates on the Service Request application upto the minutes level and I used the oracle trunc function for the same.The system is not allowing to proceed with the database error 932 related to invalid query but the same query when executed in the database ...
Posted By Mahadevan Ramakrishnan Apr 28, 2021 1:04 PM
Found In Egroup: Maximo Open Forum
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Dear All, I recently set up the BIRT for Maximo 7.6 and am unable to run the preview of any report with a status 500 error message. I did search for related IBM tech notes and saw a post pointing to the issue related with the installation of Java 8.I did install the JDK 1.8 32 bit as I needed for the ...
Posted By Mahadevan Ramakrishnan Feb 10, 2021 4:59 AM
Found In Egroup: Maximo Open Forum
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Dear Friends, We did a Maximo Anywhere interim fix 002 installation 3 months back and after that activity,the Maximo anywhere work execute app goes into infinite spinning upon opening.We did lot of background analysis,involved IBM in the calls but the mystery has not been able to solve so far. Can someone ...
Posted By Mahadevan Ramakrishnan Nov 25, 2020 1:26 AM
Found In Egroup: Maximo Open Forum
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Dear All, We have been observing the issue of regular hours coming as 0 in Maximo from Anywhere for PM and Meter PM type of work orders and sometimes there are no labor transactions that are captured in Maximo from Anywhere.The version is 7.6.3.1 We have put a validation in Maximo Anywhere where the ...
Posted By Mahadevan Ramakrishnan Nov 23, 2020 12:04 AM
Found In Egroup: Maximo Open Forum
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Dear Adnan, We deployed the anywhere war file after running the build mobile first and also did the build all. Can you pls let me know what exactly we have to check in the worklight console as it is reflecting the timestamp of the build correctly.Also,please let us know how we can fire the rest api command ...
Posted By Mahadevan Ramakrishnan Nov 22, 2020 11:35 PM
Found In Egroup: Maximo Open Forum
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Thanks Craig for your inputs.We are on version 7.6.3.1 and the app was working fine after applying the Interim fix 002 for a few days before it crashed down.We have no clue of the issue from the USB debug level logs and hence had posted it on the forum. Also we have to deploy the same apk onto the production ...
Posted By Mahadevan Ramakrishnan Nov 22, 2020 11:35 PM
Found In Egroup: Maximo Open Forum
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Thanks Steven for your inputs.We are on version 7.6.3.1 and the app was working fine after applying the Interim fix 002 for a few days before it crashed down.We have no clue of the issue from the USB debug level logs and hence had posted it on the forum. Also we have to deploy the same apk onto the production ...
Posted By Mahadevan Ramakrishnan Nov 15, 2020 8:41 AM
Found In Egroup: Maximo Open Forum
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Dear Team, We are unable to login to Maximo Anywhere as the login screen keeps rounding.Having set the device to USB debug mode,below are the messages observed from logs,Can someone please suggest what is the step we could do to resolve the issue name: "storeNotFound", messageKey: "storeNotFound", params: ...