Maximo Open Forum

Hi Everyone,
I have this requirement to show Inventory Balance of a Item in the Offering Request form before submitting the request.
For this I have tried Relationship between the Inventory table to get the balance. For the Items which have balance more than '0' is updated when the particular Item is selected but when a Item with '0' balance is selected, it does not change the previous value in the field in 'Service Portal'.
This works fine in ICD Self Service Center in Maximo console but does not work in Service Portal.

Here, I want the field to display '0' too and should get updated from a previous value to '0' when a Item with 0 balance is selected from lookup.
#Customizations

------------------------------
Harshavardhan Kamepalli
Eidiko System Integrators
------------------------------

SOLVED: The NULL values were not getting inserted into DECIMAL data type field but it works for ALN data type field.

------------------------------
Harshavardhan Kamepalli
Eidiko System Integrators
------------------------------

Original Message:
Sent: 11-15-2021 05:24
From: Harshavardhan Kamepalli
Subject: Service Portal field does not get updated with NULL values

Hi Everyone,
I have this requirement to show Inventory Balance of a Item in the Offering Request form before submitting the request.
For this I have tried Relationship between the Inventory table to get the balance. For the Items which have balance more than '0' is updated when the particular Item is selected but when a Item with '0' balance is selected, it does not change the previous value in the field in 'Service Portal'.
This works fine in ICD Self Service Center in Maximo console but does not work in Service Portal.

Here, I want the field to display '0' too and should get updated from a previous value to '0' when a Item with 0 balance is selected from lookup.
#Customizations

------------------------------
Harshavardhan Kamepalli
Eidiko System Integrators
------------------------------