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  • 1.  Maximo Anywhere 7.6.4 attachements

    Posted 11-08-2021 10:35
    Hello community,
    I have a strange problem with attachments in Anywhere 764. Work Execution. 
    Some information 
    1. Maximo EAM - 7608 (we are upgrading to 7612)
    2. Anywhere 764
    3. All server are Windows based + DB is MS SQL
    4. LDAP authentication

    When I try to download attachment to mobile device (iPad), the process in started, but the file  that is download is logon form with extension of .pdf (the one that I try to download). After some log analysis I fount that the mobile app is tying authenticate again using maxauth (user:pass in base64) instead using already authenticated session and LtpaToken2, as result login form is downloaded as requested file with the extension of file requested (in my case test.jpg).
    After I rename test.jpg to test.html and open with browser I see maximo login form.

    Thank you in advance 
    Chavdar 

    #EverythingMaximo

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    Chavdar Cholev
    Home
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  • 2.  RE: Maximo Anywhere 7.6.4 attachements

    Posted 11-10-2021 09:21
    That seems strange to me. Are you exposing attachments through the web server (IE there is a /doclinks virtual directory that maps to your attachments in IIS or IBM HTTP Server) or are you using secured attachments (mxe.doclink.securedAttachment) where Maximo generates one time URLs for accessing attachments? I've always used the latter approach and never seen this issue with the Anywhere customers I used to support and we had a very similar stack.

    If that system property is not already enabled, I would try setting that to true and see what happens.

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    Steven Shull
    IBM
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    Original Message


  • 3.  RE: Maximo Anywhere 7.6.4 attachements

    Posted 11-10-2021 09:47
    Thank you Steven,
    Yes, attachments are exposing through the web server.
    To be more strange, there is no issues when I run same mobile app on android device (Zebra TC70x). This happens on iPad only. I have compared logs from android device and iPad, both logs seem to be one and the same.

    Thank you once again
    Chavdar





    Original Message


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