MxLoader

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  • 1.  Adding Tools Error 500

    Posted 03-20-2023 09:26

    We are trying to upload new tools into a cloud instance of Maximo. We get an error even when we only specify the two primary keys. We can query the tool items without issues, and we can load other objects, again, without issues. Are there any known issues with adding tool items?

    MxLoader 8.3.5, REST API



    ------------------------------
    Jason Johnson
    RSI
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  • 2.  RE: Adding Tools Error 500

    Posted 03-24-2023 11:42

    Hi Jason, 

    Did you turn on the logs to check what causing the error? It's null pointer exception as I am seeing it from here.

    I will suggest you to create the object structure by duplicating the MXTOOLITEM out-of-box OS and keep only the objects you are interested in (i.e TOOLITEM here). Don't change anything else and then use that OS for uploading the tool item data.

    Let me know how it goes.



    ------------------------------
    Subhransu Sekhar Sahoo
    Tata Consultancy Services
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    Original Message


  • 3.  RE: Adding Tools Error 500

    Posted 03-27-2023 10:00
      |   view attached

    Hi Jason,

    I ran into the same issue trying to load Tools to Maximo using REST/API. Ultimately I ended up doing an application import using the attached (example) csv file.

    Thanks,



    ------------------------------
    Matt McGuire
    Aquitas Solutions
    https://www.aquitas-solutions.com/
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    Attachment(s)

    csv
    MXTOOLITEM.csv   209 B 1 version
    Original Message


  • 4.  RE: Adding Tools Error 500

    Posted 03-28-2023 08:59

    Worked great, thanks for the assist.



    ------------------------------
    Jason Johnson
    RSI
    ------------------------------

    Original Message


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