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  • 1.  Classifications

    Posted 02-22-2023 06:42

    I have created a classification "GP Work Request" used with two objects "SR" and "WORKORDER" with five attributes added: Outage R,  Outage T, Request D, Request DD, Request U. My concern is when I'm selecting my classification GP Work Request in Work Order app all five attributes are showing but when I'm selecting my classification GP Work Request from different app which is Service Request app only three attributes are showing namely: Request D, Request DD, Request U. Can anyone help me why is the behavior is like that in Service Request app? I want all five attributes are showing in Service Request app not just three. Thank you.


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    Eugenio Cabalhin
    IBM Solutions Delivery Inc
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  • 2.  RE: Classifications

    Posted 02-22-2023 09:10

    Hi,

    In Administration -> Classification application, against each attribute you have an option "Use with Object Detail". Click that and check if the attributes is enabled for the SR object.

    Thanks,

    Jawahar



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    Jawahar Jothilingam
    Sedin Technologies
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  • 3.  RE: Classifications

    Posted 02-23-2023 10:13

    Hi, I believe you need to ensure Use in Specifications is checked.



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    Stevie Holloway
    Tufts University
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  • 4.  RE: Classifications

    Posted 03-06-2023 06:39

    Thank you for your help, highly appreciated! 



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    Eugenio Cabalhin
    IBM Solutions Delivery Inc
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  • 5.  RE: Classifications

    Posted 03-06-2023 06:39

    Thank you for your help, highly appreciated! 



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    Eugenio Cabalhin
    IBM Solutions Delivery Inc
    ------------------------------