It sounds like you are using the insecure attachment functionality where the links are accessed directly on the webserver (like /doclinks/Attachments/filename.pdf). When the web browser recognizes the file extension it will open in the web browser by default. A fix to that would be to enable secured attachments by enabling the system property mxe.doclink.securedAttachment. Maximo would then establish one time URLs when a user tries to access the attachment and it won't have the file extension in the name. This is more secure than the web server approach because they need to have an authenticated Maximo session to be able to access the attachment.
Without that, you would have to configure in each browser the appropriate action to take. You can tell the browser to automatically download for a specific site but it's tedious to do. For example:
https://support.google.com/chrome/answer/95759?hl=en&co=GENIE.Platform%3DDesktop------------------------------
Steven Shull
IBM
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Original Message:
Sent: 06-03-2022 00:45
From: Venkataraman Guruswamy
Subject: Download Attachment in Maximo
Folks,
Is there a way to enable a download option (Like we have in the List Screen- click download and then the excel files downloads).
is there an OOB option to enable it for attachments as well - I click a button and it downloads the file in local. As of now the file is only opening in browser and then we save it from there.
Please advise.
#Administration
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Thanks & Regards
Venkat
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