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  • 1.  Issue when create new user

    Posted 06-18-2022 09:00
    Hello All,
    something strange happened to our test environment. Buttons new user is missing. When I try to grand option new user in user application to sec. grp, checkbox is grey out.  Any idea how to fix it.

    Thank you 
    Chavdar

    #Administration

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    Chavdar Cholev
    Home
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  • 2.  RE: Issue when create new user

    Posted 06-19-2022 04:51
    Hello - What happens when you click on button "Grant Listed Options for this Application" as shown in image above?

    Did you check-
    1. eSig from Application Designer > Add/Modify User > INSERT for New user has visible checkbox checked?
    2. Select Action > Add/Modify Select Action > Visible is checked for New User?

    Thanks.

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    Prashant Sharma
    EAM360
    Connect with me @ https://www.linkedin.com/in/psharmamaximo/

    #IBM Champion 2022
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  • 3.  RE: Issue when create new user

    Posted 06-20-2022 01:28
    Hello Prashant,
    When clicking "Grant Listed Options for this Application" nothing happens, both checkboxes "New User"  and "Delete User" remain unchecked and greyed out.
    checked eSig, and Add/Modify Select Action and seems to be ok!.

    Thank you!
    Chavdar






  • 4.  RE: Issue when create new user

    Posted 06-20-2022 09:00
    Are you utilizing application server security (System property mxe.useAppServerSecurity enabled)? If so, make sure you have mxe.AllowUserMgmt enabled as well. We hide the ability to create users when application server security is enabled and the mxe.AllowUserMgmt property isn't enabled.

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    Steven Shull
    IBM
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  • 5.  RE: Issue when create new user

    Posted 06-20-2022 11:07
    Thank you Steven,
    this one:  mxe.LDAPUserMgmt was the issue.
    Once it was set to "0" from "1" everything was ok!. 

    Have a good day 
    Chavdar  





  • 6.  RE: Issue when create new user

    Posted 06-20-2022 12:24
    Yep you're right. I provided the wrong property but I'm glad you were able to resolve.

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    Steven Shull
    IBM
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