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PM Scheduling

  • 1.  PM Scheduling

    Posted 03-03-2023 16:24

    I am confused, Please help. I didn't develop this but don't understand why the estimated and earliest are 8/10/23.  I calculated the next due should be 6/27/22.

    What am I not seeing?

    I have an 18M PM, Use Last Word Order's Start Date to Calculate Next Due Date (Checked)

    Estimated Next Due Date: 8/10/23

    Last Start Date: 12/27/20

    Last Completion Date: 1/7/21

    Earliest Next Due Date: 8/10/23

    Finish Constraint Offset: 4320.........not idea why this is here.


    #EverythingMaximo

    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------


  • 2.  RE: PM Scheduling

    Posted 03-06-2023 09:16

    If the Use Last Word Order's Start Date to Calculate Next Due Date is checked , then Due date calculation should be based on the Last Start date. Can you share screenshots if possible?

    Note: 

    Finish Constraint Offset is to set "Finish no later than" date. Value given in this field is the time (say 43:20). This would be added to the Target Finish date of the PM work order and arrives the "Finish no later than" date in the Work Order.



    ------------------------------
    Jawahar Jothilingam
    Sedin Technologies
    ------------------------------



  • 3.  RE: PM Scheduling

    Posted 03-06-2023 11:01

    Thank you Jawahar,

    Which screenshots or fields would you like to see?



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 4.  RE: PM Scheduling

    Posted 03-06-2023 09:55

    My best guess is that someone has manually overridden the date. Examine these things:

    1. Look at the Forecast tab, and see if the date has been manually overridden by a user.
    2. Look on the Frequency tab, and see if there is a value in the Extended Date field.
    3. Are there any Seasonal Dates applied to the PM?
    4. Is the PM part of a hierarchy? Does it have a Parent PM? If so, on the main tab, is the field "Use this PM to Trigger PM Hierarchy?" checked?
    5. Other than that, this may be related to all the other posts you've made about cancelling a Work Order that came from the PM, and it not being reinstated (or even giving the option to reinstate it).
    6. Also, on the "main" tab there's a field labelled "Earliest Next Due Date" (PM.ERLSTWOGENDATE) and there's a different field on the Frequency tab labelled "Estimated Next Due Date" (PM.NEXTDATE).  Do these have different values?  For example, I just took a look at one in my production system, where it generates a Work Order every year on a fixed schedule (use last start date is checked, and I feel confident that that checkmark has not changed in a long, long time).  On the Work Order side of things, the one from

    year 2020: completed, actual finish date 5/5/20

    year 2021: is still APPR,

    year 2022: is CAN (and apparently the user did not reinstate the PM -- otherwise the PM would have generated another Work Order at the next run of PMWoGen, which for us is every morning), and

    year 2023: is set to happen next month, on 4/25/23. 

    So, on the PM, the two date fields I mentioned above have the same value.  Then I unchecked the box.  This made the "Estimated Next Due Date" on the Frequency tab to be 5/5/21, since the last finish date was 5/5/20.  This is the behavior I would expect.  However, the "Earliest Next Due Date" on the main tab changed to today, 3/6/23.  I then checked the box again, and both fields returned to 4/25/23.

    Some other things you can try:

    • change some of the values on the PM, and see if that changes what you're seeing.
    • analyze all the Work Orders that generated from this PM, including those in History, and see if you can determine a pattern
    • duplicate the PM in question, and see if it behaves the way you would expect, or if it behaves like this unruly one you're asking about.

    Regarding the Finish Constraint: 4320 hours  = 180 days, so I think whoever set up the PM wanted to convey the idea of "We're going to generate this Work Order with a Target Start Date, and you absolutely must have it finished within 6 months."



    ------------------------------
    Travis Herron
    Pensacola Christian College
    ------------------------------



  • 5.  RE: PM Scheduling

    Posted 03-06-2023 10:57

    Thanks Travis,

    1. Look at the Forecast tab, and see if the date has been manually overridden by a user. No forecast dates were generated
    2. Look on the Frequency tab, and see if there is a value in the Extended Date field. No extended dates 
    3. Are there any Seasonal Dates applied to the PM? No seasonal dates or days
    4. Is the PM part of a hierarchy? Does it have a Parent PM? If so, on the main tab, is the field "Use this PM to Trigger PM Hierarchy?" checked? Not part of a hierarchy.
    5. Other than that, this may be related to all the other posts you've made about cancelling a Work Order that came from the PM, and it not being reinstated (or even giving the option to reinstate it). How can I understand how MAXIMO's logic is when a WO is cancelled....Seeing a pattern of troubled PMs that may be related....just can't tell.  If I knew how MAXIMO responds to cancelled work orders I could place some guidance how to deal with them.
    6. Also, on the "main" tab there's a field labelled "Earliest Next Due Date" (PM.ERLSTWOGENDATE) and there's a different field on the Frequency tab labelled "Estimated Next Due Date" (PM.NEXTDATE).  Do these have different values?  Earliest and Next have the same dates.
    7. Just not sure where to go from here.  On the PM in question on this thread especially.


    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 6.  RE: PM Scheduling

    Posted 03-06-2023 11:18

    Help me gather more info: go to Work Order Tracking, Advanced Search, remove the History flag filter, and search for where PMNUM = <the pmnum that we're talking about here>.  Look at the Target Start Dates on all of them, in chronological order, starting at the oldest.  Does it match the pattern you'd expect?  How many times has it generated?

    Unfortunately, there's no way -- unless you have eAudit turned on for PMs -- to tell what changes users have made to the PM schedule in the past.  For example, maybe the PM used to be scheduled on a 1 year frequency, but later it was decided to change it to 18 months.

    Also, please confirm that there are no meters involved with this PM.  And (not that I believe it could contribute to the problem, but it is one more thing that can complicate things) confirm whether or not there are Job Plan Sequences involved.

    On the PM record, on the main tab, most of the way down, what is the status that the Work Order is set to begin at?  I'm starting to wonder if a Work Order generated from the PM at some point and a user deleted it.  I honestly don't know what kind of chaos that would cause to the PM schedule, if it's even possible.  I presume that if it starts at WAPPR (or a synonym thereof), then it could be deleted.  Also, look at the Status History on the Work Orders that have been generated from this PM, and make sure they all follow the same pattern.

    Have you mentioned yet which version of Maximo you are using?



    ------------------------------
    Travis Herron
    Pensacola Christian College
    ------------------------------



  • 7.  RE: PM Scheduling

    Posted 03-06-2023 11:23

    One more thing:

    Looking at the Work Orders that have been generated from this PM -- you mentioned in the original post that the Last Start Date was 12/27/20, and the Last Completion Date was 1/7/21.  Are those on the same Work Order #?  And is that the most recent WO that generated, including Cancelled WOs?



    ------------------------------
    Travis Herron
    Pensacola Christian College
    ------------------------------



  • 8.  RE: PM Scheduling

    Posted 03-09-2023 12:40

    Sorry for the delay, multitasking...

    Version 7.6

    The work order tracking doesn't give me a start date only target finish.

    No meters

    Only one job plan listed in the sequence

    Status is WAPPR

    And to answer your followup post yes the start 12/27/20 and last completion is 1/7/21 on same work order and most recent



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 9.  RE: PM Scheduling

    Posted 03-09-2023 17:25

    >>The work order tracking doesn't give me a start date only target finish.

    When the PM generates the Work Order, it will populate the Target Start and Target Finish fields.

    When, on the PM record, the box Use Last Work Order's Start Date to Calculate Next Due Date is checked, it is looking at the Work Order's Target Start Date.

    But now you've said -- if I'm reading this correctly -- that the Work Order's Target Start Date field is blank (NULL).  That would mean someone deleted the value from that field.  And. . .I could see how that could really mess up Maximo's ability to figure out when the next Work Order should generate.

    >>Status is WAPPR

    If the PM definition has this as having the generated Work Order starting at WAPPR status. . .I don't know, maybe others will chime in with their opinions and experience, but I wouldn't recommend that at all.  To me, the fact that someone bothered to create a PM schedule means approval was given at that point; it's just that they just don't need the Work Order now, they need it later, when the job is due to be done; and repetitively after that on some cadence.  Having it start as WAPPR makes it that much more tempting to Cancel it.  I have ALL of my PMs start at WSCH.



    ------------------------------
    Travis Herron
    Pensacola Christian College
    ------------------------------



  • 10.  RE: PM Scheduling

    Posted 03-09-2023 17:37

    Thanks Travis,

    To be clear when my work order tracking does not have the target start date



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 11.  RE: PM Scheduling

    Posted 03-09-2023 17:38

    Sorry no target date field



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 12.  RE: PM Scheduling

    Posted 03-09-2023 17:56
    Edited by Travis Herron 03-09-2023 17:57

    The PM is looking for the Last Work Order's Target Start Date field.

    But I believe you are saying that the last Work Order has a NULL value for the Target Start Date.

    That's bad.  How is it supposed to add 18 months to NULL?



    ------------------------------
    Travis Herron
    Pensacola Christian College
    ------------------------------



  • 13.  RE: PM Scheduling

    Posted 03-10-2023 11:37

    When I pull the work order tracking there is no Target Start Date field



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 14.  RE: PM Scheduling

    Posted 03-10-2023 12:17

    Are you saying it's not on the screen, someone removed it from the UI?  It should be here:

    If it's not on the screen, can you query the database directly?

    SELECT targstartdate 
    FROM workorder 
    WHERE wonum = 'yourWorkOrderNumber' AND siteid = 'yourSiteID'


    ------------------------------
    Travis Herron
    Pensacola Christian College
    ------------------------------



  • 15.  RE: PM Scheduling

    Posted 03-10-2023 12:23

    Ah,

    I was looking at the entire list and not the individual WO.

    Also, a side question, when you use the extended date field, do manually need to delete it after the PM WO is generated?  I've got one with an old date in the extended date field and no next due.



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 16.  RE: PM Scheduling

    Posted 03-10-2023 12:40

    Can't say I can answer that completely, authoritatively.  What I do know is that when I use that field, I also check the box below it "Adjust Next Due Date."  With that, I've never had to manually delete the Extended Date later.

    I don't know how it behaves if you don't check the Adjust Next Due Date box.

    But also, make sure that the status on the PM is ACTIVE, and that whatever process you use to generate the Work Orders from the PMs doesn't somehow exclude that PM.  Assuming you use the PMWOGen Cron Task, then you need to go to Organizations, find and open the Organization record, choose PM Options, and examine the "WO Generation Where Clause."

    (If the PM has a status of INACTIVE or DRAFT, then yes, the value in the Extended Date could be well in the past.)



    ------------------------------
    Travis Herron
    Pensacola Christian College
    ------------------------------



  • 17.  RE: PM Scheduling

    Posted 03-14-2023 16:10

    Thanks

    I've a PM on a 1Y, floating schedule. Last work order completed 5/16/22 however it is in received status.  Would this be why the next work order has not generated yet for what I believe should be 5/16/23?



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 18.  RE: PM Scheduling

    Posted 03-14-2023 16:29

    "Received" is not an out-of-the-box status for a Work Order.  You'd have to go to the Domains application, find the WOSTATUS domain, and look inside it to see which "Internal Value" it matches up with.  I would guess that it is a synonym of WAPPR, but please correct me if I am wrong.  But if I'm right. . .it doesn't make sense that the Work Order would be at an early stage in its lifecycle but has a value in the Actual Finish field.

    Since the last WO was completed 5/16/22, and it is on a 1 Year floating schedule, then yes, the next WO would have a Target Start Date of 5/16/23.  But that's still 2 months in the future.  Do you expect it to create the Work Order this far in advance?

    --Look at the PM record, on the main tab, and look at the value in the Lead Time field.  To generate this far in advance, the value would need to be greater than 63 to have generated today.

    --Also, is the "Lead Time Active" checkbox is checked?

    --Do you use the PMWOGen Cron Task to generate the Work Orders?  If so, go to Organizations, open the Org record, and use the PM Options action from the side menu.  Look at the setting for "Generate WOs Due on the Current Date Plus This Number of Days"



    ------------------------------
    Travis Herron
    Pensacola Christian College
    ------------------------------



  • 19.  RE: PM Scheduling

    Posted 03-14-2023 16:36

    Lead Time is 60

    I don't know if the PMWOGen Cron Task is used to generate the Work Orders.  How can I tell?



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 20.  RE: PM Scheduling

    Posted 03-14-2023 16:56

    Two ways to tell if PMWOGen is in use:

    1) Go to Organizations, open the Org record, use the PM Options action from the side menu, and about half way down, in the 

    "Stand Alone PM Work Order Generation Process Settings" section, is the box "Automatic PM WO Generation?" checked

    2) Go to Cron Task Setup application, open the record for PMWoGenCronTask, and look to see if the "Active?" box is checked.  Here, you can also see the cadence it runs at, such as once a day, or every 3 hours, or whatever.

    Or, if you instinctively know that the PM Work Orders just magically get created, with no human intervention, then you're using PMWOGen.  :-)



    ------------------------------
    Travis Herron
    Pensacola Christian College
    ------------------------------



  • 21.  RE: PM Scheduling

    Posted 03-14-2023 17:05

    Apologize for my ignorance but where is the Organizations in MAXIMO?



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 22.  RE: PM Scheduling

    Posted 03-14-2023 17:08

    Administration module



    ------------------------------
    Travis Herron
    Pensacola Christian College
    ------------------------------



  • 23.  RE: PM Scheduling

    Posted 03-14-2023 16:37

    Also when I generated a forecast the next date was in 2024



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 24.  RE: PM Scheduling

    Posted 03-14-2023 16:49

    That makes me believe that the one that should generate in 2023, has already generated for 2023.  That is:

    --on the PM record, you see that the Last Completion Date was 5/16/22. 

    --So there's some Work Order, presumably the WO that generated in 2022, that has an Actual Finish Date on 5/16/22.

    --If my hunch is correct, the WO for 2023 has already generated, but it isn't completed yet, which is what we'd expect. . .its not due for another two months.  So on this Work Order, the Actual Finish Date is NULL.

    --Since this WO's Actual Finish is NULL, the PM record has no reason to update the Last Completion Date.  It would still show 5/16/22.

    --Since the 2023 WO has already generated, the next one it would need to generate would happen in 2024.



    ------------------------------
    Travis Herron
    Pensacola Christian College
    ------------------------------



  • 25.  RE: PM Scheduling

    Posted 03-14-2023 17:08

    Looking at WO history, there are no WOs generated in 2023.

    All have actual finish dates.....the last one that was completed on 5/16/22 strangely enough has the actual start date blank.



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 26.  RE: PM Scheduling

    Posted 03-14-2023 17:25

    When you are searching for the Work Orders that have been generated from this PM, how -- exactly -- are you doing that?  Hopefully, you are in the Work Order Tracking application, using Advanced Search, removing the History = N filter, and searching upon the PMNUM, and then sorting the results by Report Date.

    Better, if you can just enter a WHERE clause:

    pmnum = 'thisPMNum' and siteid = 'mySiteID' order by reportdate desc

    (in descending order so the newest is at the top, for convenience)

    Also, I'm assuming that your user account has full access to the system -- no Object Restrictions or any such limitations that would hide records from you.

    Assuming that what you've said is true, that no WO generated in 2023, go back through some of the stuff we've previously talked about.  (I get the sense that the PM we're talking about today is not the same one as we talked about earlier.)  Is there an Extended Date?  Seasonal Dates? Active Days? Generating on meters in addition to date?

    And for that one having the Actual Start Date blank. . .sounds like someone deleted that data.  Then you'd have to figure out if that was an accident or if that's part of someone procedure they were taught to follow.  And unless you have eAudit turned on, figuring out who did it would be nearly impossible.  The best you could do is query the database for the value of CHANGEBY on that record, and/or look at the status history and see who changed the status (especially to INPRG and COMP).



    ------------------------------
    Travis Herron
    Pensacola Christian College
    ------------------------------



  • 27.  RE: PM Scheduling

    Posted 03-14-2023 17:39

    I was simply looking at the work history tab when looking at the PM work orders.  What is the difference between that and the advance search for work orders under the same PM?

    Assuming that what you've said is true, that no WO generated in 2023, go back through some of the stuff we've previously talked about.  (I get the sense that the PM we're talking about today is not the same one as we talked about earlier.)  True

    Is there an Extended Date?  Seasonal Dates? Active Days? Generating on meters in addition to date? None



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 28.  RE: PM Scheduling

    Posted 03-14-2023 18:03

    Where is this Work History tab of which you speak?  That is not an out-of-the-box "thing" in either Work Order Tracking or Preventive Maintenance (well, okay, in Work Order Tracking there is the View --> Work Order History action, but that only shows the progress of "this" work order as it changed Owners and Status; that's not what we're talking about here). Or. . .at least not in "regular" Maximo. . .maybe you have an Industry add-on product that adds the tab you're talking about.

    It sounds like you mean it's something you're looking at in the Preventive Maintenance application.  Something like that could easily be built. . .actually it's a great idea. . .but that means it's custom, and whoever designed it could have done it wrong.

    Do me a favor that will help me help you. . . search for it the way I said in my previous post.  This will eliminate the possibility that that custom table you're looking at is messed up.  (I mean, if they custom-made a tab & table called Work Order History, maybe it also uses a custom relationship that only includes Work Orders that are done, past tense, already happened. . .and so it doesn't show you the current work orders.)



    ------------------------------
    Travis Herron
    Pensacola Christian College
    ------------------------------



  • 29.  RE: PM Scheduling

    Posted 03-15-2023 12:53

    Sorry for the delayed response....multitasking too many projects.

    Thank you so much for the help.  BTW I see you're at Pensacola Christian....I'm in Navarre.

    Here is the PM panel I have and the history appears to be the same if I use the advance search method.



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 30.  RE: PM Scheduling

    Posted 03-15-2023 13:07

    Those last two tabs, "Audit History" and "Work History" aren't in my 7.6.0.8 instance that has no add-ons.  So I'm assuming that they are custom made, and I don't know how they are configured. . .unless you want to tell me how they're configured.  You'd have to find the relationship it uses to pull data into that tab (you'd use Application Designer to find this) and how that relationship is defined (you'd use Database Configuration for this).

    Otherwise, I'd like to look at it from Work Order Tracking rather than the PM application, since I don't know what to expect out of those other tabs.  Find that PMNum, go to Work Order Tracking, advanced search, remove the history filter, and search by the PMNum.  Sort by reportdate.  Make sure there wasn't one generated in 2023.



    ------------------------------
    Travis Herron
    Pensacola Christian College
    ------------------------------



  • 31.  RE: PM Scheduling

    Posted 03-15-2023 13:43

    Got it I compared the work order tracking to the work history and they are spot on.  I do understand your point and will continue to trust but verify.

    the PM in question is a 1Y, floating with a lead time active of 60.  Last WO completed on 5/16/22.  With that criteria I would expect a new WO to be generated by 3/17/23.  So this may not be a problem just suspicious based on the other problems I'm finding.  The last WO also has a null actual start.  Hopefully, this may be a good test as the next and earliest date fields are null.



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 32.  RE: PM Scheduling

    Posted 03-15-2023 14:19

    If a PM WO is canceled, on a floating schedule, should a new WO be generated off of the last finished WO.  We are not seeing the question of reinstatement btw.



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 33.  RE: PM Scheduling

    Posted 03-15-2023 14:58

    If you aren't seeing the question of reinstatement, I'd consider that a major problem you need to solve.  I would guess someone has customized it, extended or overridden some class so that it doesn't ask.  Just a hunch, but, Maximo didn't always have that question of reinstatement.  I think it was added in version 7.5, but that's not important -- my point is that maybe they customized this so that it would keep working "the way it had always worked."

    Anyways, to answer your question: if a PM WO is cancelled, on a floating schedule. . .the behavior should depend on the answer to the "Do you want to reinstate?" question.  But you've said it's not giving you that question.

    --if yes, reinstate, then the PM record should revert back to as if the WO you cancelled never existed; and I would then expect it to generate an equivalent Work Order at the earliest chance it gets (e.g at the next run of the PMWOGen cron task)

    --If no . . .frankly I don't know what it would do.  It would stand to reason that it should use the WO before the one you cancelled to find the last completion date.  And if that's true, then it would also stand to reason that since it had generated another Work Order (the one you cancelled), that it would generate another Work Order at the next earliest chance it gets.

    However, let me ask this: if it's on a floating schedule, why would you cancel the Work Order -- and still expect another Work Order to generate afterwards?  If it's on a floating schedule, then you don't truly care about "when" it's done.  For example, if my PM is to change filters in air handlers in a building every 3 months, and it kicks out a Work Order that ought to be done (Target Finish) by April 1. . .but due to unavailability of parts, labor, or the location, it's not done by April 1st. . .or April 15th. . .or May 3rd. . .or June 22nd. . .what would I gain by cancelling this Work Order?  I still need to get those filters changed because they are WAAAAY overdue.  Just use that existing Work Order, manage your backlog, and get it done.

    The only time I can think of that I'd cancel a WO from a floating PM would be if there was some very substantive change to what needed to be done on the job (e.g., the Job Plan changed), or, more likely, we disposed of the Asset being PM'd -- so I'm not only cancelling the WO, I'm also deactivating the PM.

    Dealing with PM Work Orders can be quite messy (and when you add Job Plan Sequences to the mix it gets even messier!).  For our instance, I put some rigid guardrails up via Conditional Expressions and Security Groups as to who can change them to which statuses under which conditions.  A lot of times, that means I have to handle it personally -- which is IMO a better solution than letting someone make an unwise decision about a PM WO that I can't recover from later.  One such guardrail is: we created a synonym of the COMP status, called NOTDONE.  If the WO comes from a fixed schedule PM, then our Technicians can choose NOTDONE.  If from a floating schedule, the only choice they have is COMP.  The expectation is that they'll get it done, no matter how late, and then we'll pick up from there on the next iteration of the frequency (e.g. 3 months after they finally do those filter changes).



    ------------------------------
    Travis Herron
    Pensacola Christian College
    ------------------------------



  • 34.  RE: PM Scheduling

    Posted 03-16-2023 15:41

    I've escalated the issue of where the reinstatement question is.  Totally agree with you regarding why would you cancel a WO on a floating schedule.  IMO canceling WOs are being abused..

    Version 7.6 was "reskinned" to make it look like the old MAXIMO...So there may have been some other customizing..



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 35.  RE: PM Scheduling

    Posted 03-21-2023 14:11

    Hi Travis,

    I've another puzzle.  Don't understand how the next due is being calculated.

    Don't understand the last start date given the last work order information below.

    How is the next due 8/31/23 being calculated?

    Is the last start the same as the process started date of last work order?

    1Y, Fixed schedule PM, non meter, non hierarchy.

    Last start: 3/27/22.........same as the process started date of last work order....

    Last completion: 10/12/22

    Earliest next: 8/31/23

    66 day lead time w/lead time active

    Last work order target start: 8/1/22



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 36.  RE: PM Scheduling

    Posted 03-22-2023 11:36

    -"Last start: 3/27/22" -- are you taking this from the PM record?  YES....If so, go look at the Work Orders that have generated from this PM, and see if that is what you actually see on the Work Order-side of things. The work order side of things show the last WO target start as 8-1-22, Actual start 10/12/22.

    --"Process started date" -- not sure what that is, I'm assuming it refers to Workflow. . .but should be irrelevant. Agreed but noticed the date was the same as the last start.

    --"Last completion: 10/12/22" -- if this is a Fixed Schedule PM, Last Completion is irrelevant. Agreed

    --"Last Work Order Target Start: 8/1/22" -- this should be our starting point for figuring out the next due date for a Fixed Schedule PM. Agreed but not certain where the 3/27/22 last start is coming from.

    --"Earliest Next: 8/31/23" -- this seems wrong, as I would expect 8/1/23.  Look at the PM record, Forecast tab.  Is there anything there that looks like the date has been overridden? Yes, the dates are all 8/31.....So do you think the someone forced an extended date and then forecasted?  If so why would the last start still be 3/27/22?  Also, look at the Frequency tab, and see if the Extended Date is null or not.Extended date is null.

    Any ideas?.

    Did you find out what customizations have been done to that system?



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 37.  RE: PM Scheduling

    Posted 03-22-2023 12:28

    1) Go to Work Order Tracking and search for all WOs generated from that PMNum.  What is the status of the most recent WO?
    2) If the answer to #1 above is CAN, then keep going backwards until you find the most recent WO that wasn't CAN. Tell me its status.
    3) If the answer to #1 above is not CAN, then View --> Work Order History, and tell me the earliest date value in that table and the corresponding status.  I'd also be interested in knowing the value of the Report Date field on that same WO.
    4) Yes, it sounds like someone adjusted the Forecast Date and reforecast.

    All told, it feels like the story here is, when the PM generated the WO for 2022, they (the customer/user/manager -- someone from the business) didn't like the timing.  I have the feeling they manually manipulated the Target Start Date (and likely other date fields).  And then they also reconfigured the PM record so that the Target Start would be in late August from now on, instead of late March.  They may -- or may not -- have increased the Lead Time.

    So this is why I'm interested in the other date fields.  Report Date can be modified, so a user might have changed it.  But what you see in the Work Order History table can't be modified, short of going directly into the database for a backend update.



    ------------------------------
    Travis Herron
    Pensacola Christian College
    ------------------------------



  • 38.  RE: PM Scheduling

    Posted 03-22-2023 14:40

    1) Go to Work Order Tracking and search for all WOs generated from that PMNum.  What is the status of the most recent WO? CLOSE
    2) If the answer to #1 above is CAN, then keep going backwards until you find the most recent WO that wasn't CAN. Tell me its status.
    3) If the answer to #1 above is not CAN, then View --> Work Order History, and tell me the earliest date value in that table and the corresponding status.  I'd also be interested in knowing the value of the Report Date field on that same WO.  Earliest date value which is the WO generation date and the Report Date field is 3/27/22
    4) Yes, it sounds like someone adjusted the Forecast Date and reforecast.

    All told, it feels like the story here is, when the PM generated the WO for 2022, they (the customer/user/manager -- someone from the business) didn't like the timing.  I have the feeling they manually manipulated the Target Start Date (and likely other date fields).  And then they also reconfigured the PM record so that the Target Start would be in late August from now on, instead of late March.  They may -- or may not -- have increased the Lead Time.

    So here is the Paul Harvey (rest of the story):

    I found where the administrator forced the next due date in the database to 3/27/23 on that infamous date 3/27/22.  I can only presume that MAXIMO back fit the last start date to 3/27/22 based on the frequency.....no other work orders have any dates that come close.

    So this is why I'm interested in the other date fields.  Report Date can be modified, so a user might have changed it.  But what you see in the Work Order History table can't be modified, short of going directly into the database for a backend update.



    ------------------------------
    Wade Redd
    3rd Coast Consulting
    ------------------------------



  • 39.  RE: PM Scheduling

    Posted 03-27-2023 08:32

    https://www.ibm.com/support/pages/formula-pm-work-order-generation

    This is how Maximo calculates what PMs get generated.



    ------------------------------
    Gina Leonard
    Aquitas Solutions
    ------------------------------



  • 40.  RE: PM Scheduling

    Posted 03-28-2023 16:39

    When a PM is generated and it has an extended date, that date once used is removed from the PM.



    ------------------------------
    Regards,
    Craig Kokay
    ISW
    Maximo Practice Manager
    eMail: ckokay@isw.net.au
    Phone: +61-411-682-040

    #IBMChampion2023
    ------------------------------



  • 41.  RE: PM Scheduling

    Posted 03-28-2023 16:37

    The only way for the target start date to be null is for manual intervention, but you say that the PM is looking for that date. Errr. when the PM gets generated, the PM last WO start date is populated and cannot be removed AND this is the date that the PM is using (where Use Last WO Start Date.... is enabled).

    Also, each WO is stamped with the PM due date which can be used to validate what the OP was saying,

    Additionally, if you have Maximo for Transportation there is the PM History tab which is also updated,



    ------------------------------
    Regards,
    Craig Kokay
    ISW
    Maximo Practice Manager
    eMail: ckokay@isw.net.au
    Phone: +61-411-682-040

    #IBMChampion2023
    ------------------------------