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  • 1.  Run MASUSERSYNC cron in Manage (Syncronize Manage users to MAS)

    Posted 02-19-2024 06:44

    Hi All, 

    WE have SAS FLex environment migrating from 7.6.1.2 to 8.11 , there is a requirement to config and  Run MASUSERSYNC , Please let me know if anyone has performed this action in any of the upgrade project


    #MaximoApplicationSuite

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    uttam ibbandi
    ibm
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  • 2.  RE: Run MASUSERSYNC cron in Manage (Syncronize Manage users to MAS)

    Posted 02-19-2024 10:28

    Uttam

    When doing the upgrade it should run once to sync all of your 7.6. users up to MAS. This has worked on the few environments that I have utilized this for. I have also used this a few times to sync users by manually activating it once on MAS to sync in additional users. This can be helpful if you do something like a production to development database refresh for the first time and you need to load users into MAS from the Manage DB. 



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    Phil Runion
    Projetech
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  • 3.  RE: Run MASUSERSYNC cron in Manage (Syncronize Manage users to MAS)

    Posted 02-20-2024 11:21

    Uttam,

    For me the MASUSERSync program automatically ran during the upgrade process.  When you Activate Manage and it is pointed to a database which has not been upgraded it automatically runs updateDB and runs through various upgrade scripts/processes.

    The MASUSERSync crontask bombed on bad data so I ran into the scenario where all users weren't syncing.  I had to trace the program, fix the bad data, then rerun the crontask to get everything synced.  There is a field MASUSER.MASISSUER.  If that field is null then you know that user was not synced by the MASUSERSync crontask.



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    Eric Burkland
    San Diego County Water Authority
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