Maximo Open Forum

Hello all,

I just newly configure attachment on a newly deployed ICD version 7.6.1. 
During the installation of the httpserver, i changed the default port 80 to 8080, because port 80 was not available.

After setting up the doclink directory, i could attach the file, but viewing the file returns the error below.
I also noticed the port when viewing the attachment is not 8080 but 9080.
Please any idea on how to sort this.

SRVE0255E: A WebGroup/Virtual Host to handle /DOCLINKS/ATTACHMENTS/Ticket.txt has not been defined

Unless you need the attachment to be directly accessible without authentication, I would recommend against configuring the doclinks virtual directory in IBM HTTP Server. We have a system property (mxe.doclink.securedAttachment) that you can enable which will have Maximo generate a one-time URL link to access the file when someone tries to open. It is more secure because you're now dependent on a user being authenticated into the Maximo system and to have access to a record that contains the attachment. 

Hello all,

I just newly configure attachment on a newly deployed ICD version 7.6.1. 
During the installation of the httpserver, i changed the default port 80 to 8080, because port 80 was not available.

After setting up the doclink directory, i could attach the file, but viewing the file returns the error below.
I also noticed the port when viewing the attachment is not 8080 but 9080.
Please any idea on how to sort this.

SRVE0255E: A WebGroup/Virtual Host to handle /DOCLINKS/ATTACHMENTS/Ticket.txt has not been defined

Thanks so much Steven, and apologies for the late reply. I went for a brief break.
I will try as you have suggested and feedback. However, is the current error i am having while viewing the attachment a familiar one?

Thanks Steve.

Unless you need the attachment to be directly accessible without authentication, I would recommend against configuring the doclinks virtual directory in IBM HTTP Server. We have a system property (mxe.doclink.securedAttachment) that you can enable which will have Maximo generate a one-time URL link to access the file when someone tries to open. It is more secure because you're now dependent on a user being authenticated into the Maximo system and to have access to a record that contains the attachment. 

Hello all,

I just newly configure attachment on a newly deployed ICD version 7.6.1. 
During the installation of the httpserver, i changed the default port 80 to 8080, because port 80 was not available.

After setting up the doclink directory, i could attach the file, but viewing the file returns the error below.
I also noticed the port when viewing the attachment is not 8080 but 9080.
Please any idea on how to sort this.

SRVE0255E: A WebGroup/Virtual Host to handle /DOCLINKS/ATTACHMENTS/Ticket.txt has not been defined