MxLoader

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  • 1.  Uploading rotating item with children in assets via Mxloader

    Posted 07-02-2023 21:12

    Hi All,

    I found one peculiar error in production while I was using MXloader to upload rotating assets to them which has children. 

    It didnt allow me to enter and threw code error.

    But when I uploaded the rotating item with no children it allowed me to do so. Later I addchange with rotating item witih children in the same assets, it let me do the actions.

    Is is something normal that rotating item with children is not allowed to be uploaded directly or I am missing something relating to it. 

    Would appreciate your help and insight into this.

    Thanks



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    Bivek Bhattarai
    BPD Zenith
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  • 2.  RE: Uploading rotating item with children in assets via Mxloader

    Posted 07-05-2023 15:32

    Do you have the stack trace from the server (in the SystemOut or SystemErr) where the null pointer exception is occurring and the System Information of the environment? I can try and help pinpoint the error but my guess is we're trying to fetch the parent asset record from the database that hasn't been committed yet. 

    In MXLoader the config tab controls the batch size of how many records are sent at once. I would expect if you order the children assets after the parent assets and set the batch size to 1 (meaning it should commit after each record) that it would work. 



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    Steven Shull
    IBM
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