Maximo Open Forum

Hi All,

WO,(particularly associated with Assets in specific site) are being disappeared from WO UI when they are cancelled.

I checked the resctrictions and object level data restrictions in the app as well, nothing can be found.

I checked from db, I can still access those WO that donot appear in the UI.

Is there any specific know issues relating to this.

Thank you.

Regards,

Bivek

This may have been checked, but just in case, when a work order is cancelled, the history flag goes from no to yes. By default, work order applications do not display history records. Check the where clause and if you find 'and historyflag = 0 ', that is likely the problem. 

You can also use the Find Work Order quick key search and find it by the work order number. 

Hi All,

WO,(particularly associated with Assets in specific site) are being disappeared from WO UI when they are cancelled.

I checked the resctrictions and object level data restrictions in the app as well, nothing can be found.

I checked from db, I can still access those WO that donot appear in the UI.

Is there any specific know issues relating to this.

Thank you.

Regards,

Bivek

Thanks Christopher for the reply. I used the where clause as well to search the CAN as well with historyflag as below still nothing.

(((status = 'APPR' or status=' CAN' or status = 'WPCOND' or status = 'INPRG' or status = 'WAPPR' or status = 'WMATL' or status = 'WSCH') and (woclass = 'WORKORDER' or woclass = 'ACTIVITY')  and historyflag=1 or  istask = 0))

Even after setting the historyflag it shows none.

This may have been checked, but just in case, when a work order is cancelled, the history flag goes from no to yes. By default, work order applications do not display history records. Check the where clause and if you find 'and historyflag = 0 ', that is likely the problem. 

You can also use the Find Work Order quick key search and find it by the work order number. 

Hi All,

WO,(particularly associated with Assets in specific site) are being disappeared from WO UI when they are cancelled.

I checked the resctrictions and object level data restrictions in the app as well, nothing can be found.

I checked from db, I can still access those WO that donot appear in the UI.

Is there any specific know issues relating to this.

Thank you.

Regards,

Bivek

It sounds like something else is at work. Trigger, Automation Script or similar perhaps? 

Can you find the work order by using the work order number in the Find Work Order field? 

Since the work order is still in the database, what is the value of the historyflag? 

Yes, I am guessing here.

Thanks Christopher for the reply. I used the where clause as well to search the CAN as well with historyflag as below still nothing.

(((status = 'APPR' or status=' CAN' or status = 'WPCOND' or status = 'INPRG' or status = 'WAPPR' or status = 'WMATL' or status = 'WSCH') and (woclass = 'WORKORDER' or woclass = 'ACTIVITY')  and historyflag=1 or  istask = 0))

Even after setting the historyflag it shows none.

This may have been checked, but just in case, when a work order is cancelled, the history flag goes from no to yes. By default, work order applications do not display history records. Check the where clause and if you find 'and historyflag = 0 ', that is likely the problem. 

You can also use the Find Work Order quick key search and find it by the work order number. 

Hi All,

WO,(particularly associated with Assets in specific site) are being disappeared from WO UI when they are cancelled.

I checked the resctrictions and object level data restrictions in the app as well, nothing can be found.

I checked from db, I can still access those WO that donot appear in the UI.

Is there any specific know issues relating to this.

Thank you.

Regards,

Bivek

The value of historyflag is 1 in database. i cant find using the find the workorder field as well. Hmm, I will check the scripts to see if anything is there.

Thanks.

It sounds like something else is at work. Trigger, Automation Script or similar perhaps? 

Can you find the work order by using the work order number in the Find Work Order field? 

Since the work order is still in the database, what is the value of the historyflag? 

Yes, I am guessing here.

Thanks Christopher for the reply. I used the where clause as well to search the CAN as well with historyflag as below still nothing.

(((status = 'APPR' or status=' CAN' or status = 'WPCOND' or status = 'INPRG' or status = 'WAPPR' or status = 'WMATL' or status = 'WSCH') and (woclass = 'WORKORDER' or woclass = 'ACTIVITY')  and historyflag=1 or  istask = 0))

Even after setting the historyflag it shows none.

This may have been checked, but just in case, when a work order is cancelled, the history flag goes from no to yes. By default, work order applications do not display history records. Check the where clause and if you find 'and historyflag = 0 ', that is likely the problem. 

You can also use the Find Work Order quick key search and find it by the work order number. 

Hi All,

WO,(particularly associated with Assets in specific site) are being disappeared from WO UI when they are cancelled.

I checked the resctrictions and object level data restrictions in the app as well, nothing can be found.

I checked from db, I can still access those WO that donot appear in the UI.

Is there any specific know issues relating to this.

Thank you.

Regards,

Bivek