Maximo Logs and Logging Settings

Question

Hi all,

I am looking for suggestions on what logging levels and what logger tasks we should be looking at for a multi-server Maximo system with interfaces and a couple of add-on applications (a Scheduler tool and TRM's RulesManager). We know we are having issues with the PMWoGen Cron task, but I don't see it in the logger list. I really only know enough to be dangerous when it comes to Maximo System Administration. What are other organizations doing? Is everything in the logger list set to ERROR until you know you have issues and then are you increasing to the INFO level to troubleshoot? The IBM System Administration Guide does not really provide many suggestions for real-world environments.

Thanks for the help!!!

Answer

Anne,

I like to set everything to WARN or ERROR by default in order to keep the log files as clean as possible. I also will turn off the mxe.mbocount system property by default, and only turn it back on if necessary for debugging.

As for the PMWoGenCronTask specifically... it actually uses the maximo.application.PM logger more than it does the actual cron task logger. Set that application logger to DEBUG and you should get more information in the PM Generation log file about the routine, such as the specific SQL used to pull records. Please note that this log file is specified in the cron task parameters and is separate from the standard Maximo logs.

Hope this helps,
Alex

Maximo Open Forum