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  • 1.  SSO on Maximo Mobile

    Posted 11-09-2022 17:52
    Hi there,

    My Maximo Asset Management 7612 is configured for Active Directory AppServerSecurity but SSO is not configured. I want to know if I can have Maximo Mobile for EAM configured for SSO without enabling it on MAM instance?
    I am thinking of having a JVM configured for both AD and SSO and using that for Maximo Mobile for EAM to connect to. Please share your thoughts. Thanks.
    #EverythingMaximo
    #Mobility

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    Sourabh Jain
    XXX
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  • 2.  RE: SSO on Maximo Mobile

    Posted 11-09-2022 20:25
    You need to configure WebSphere/WebLogic for SAML to be able to utilize it with Maximo Mobile. We have no middleware server and utilize whatever authentication scheme is configured for Maximo.

    You are able to configure special rules when configuring SAML inside WebSphere to filter which requests get intercepted. For example, you can specify that a specific DNS requires SAML while others could continue to utilize LDAP authentication. If your Maximo DNS is maximo.mycompany.com you could setup a secondary DNS of mobile.mycompany.com and configure the filter in WebSphere to only intercept requests when it's mobile.mycompany.com. This would allow you to utilize something like Azure AD, Okta, etc. for MFA on mobile while continuing to use the AD username & password for legacy Maximo.

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    Steven Shull
    IBM
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  • 3.  RE: SSO on Maximo Mobile
    Best Answer

    Posted 11-10-2022 08:58

    Hi All,

    What is being asked, you could do as Steven mentioned is 2nd DNS for mobile, but if you want to not use SSO for the the MAM application users.
    In Websphere - Setup JVM 1 - Maximo Users LDAP enabled, with a corresponding maximoUI.properties and set the configuration for SAML to be disabled in the file. So when the application starts up it will use that value. 
    Setup JVM 2 - Mobile(We are assuming you are using Maximo Anywhere/Mobile) users with LDAP and SAML users, with a corresponding maximoMOBILE.properties. setup the configuration for SAML to be enabled in the file. You would then need to configure the buildmaximoear for UI and for Mobile.

    Regards,



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    Roger Vallee
    Prometheus Group
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    Original Message


  • 4.  RE: SSO on Maximo Mobile

    Posted 11-04-2025 07:31

    Hi @Steven Shull,

    We are having issues with "Maximo mobile for EAM" SSO login. Azure AD SSO configuration with SAML completed and working correctly with Maximo web application.  

    Only in the mobile it's not redirecting to sso login page, instead showing error message as "Invalid server address or Server not available".
    Attaching the error message along with trace log for reference. Appreciate if you can go through and let us know what's wrong with this. We haven't done any specific changes in Mobile application for this to work and not aware what changes to be done. 

    Maximo 7613 with Mobile 9, Android tablets with out MDM.

    Thanks,

    Suresh.



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    Suresh Babu
    EAM Solutions
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    Attachment(s)

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    Mobile_sso_trce_log.txt   183 KB 1 version
    Original Message


  • 5.  RE: SSO on Maximo Mobile

    Posted 11-04-2025 08:27

    Please create this as a separate post and I will respond there. This is a completely separate topic from the original thread. 



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    Steven Shull
    Naviam
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    Original Message