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  • 1.  Timeout Error

    Posted 03-13-2023 17:30

    Hi All, can someone help me what could be the possible root cause of timeout error in Maximo? I'm always seeing timeout error in Service Request app, maybe you could help me what are the things to consider for further investigation. Thank you so much!

    <Fault>

      <Message>An error occurred while processing the message, refer to the details section for more information

    Error Description: System.TimeoutException: The HTTP request to 'https://maxprd-int.corp.com/meaweb/services/EXT_SRWO' has exceeded the allotted timeout of 00:01:00. The time allotted to this operation may have been a portion of a longer timeout. ---&gt; System.Net.WebException: The request was aborted: The request was canceled.

       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)

       at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelAsyncRequest.CompleteGetResponse(IAsyncResult result)

       --- End of inner exception stack trace ---

    Server stack trace:

       at System.Runtime.AsyncResult.End[TAsyncResult](IAsyncResult result)

       at System.ServiceModel.Channels.ServiceChannel.SendAsyncResult.End(SendAsyncResult result)

       at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[] outs, IAsyncResult result)

       at System.ServiceModel.Channels.ServiceChannel.EndRequest(IAsyncResult result)

    Exception rethrown at [0]:

       at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

       at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&amp; msgData, Int32 type)

       at System.ServiceModel.Channels.IRequestChannel.EndRequest(IAsyncResult result)

       at Microsoft.BizTalk.Adapter.Wcf.Runtime.WcfClient`2.RequestCallback(IAsyncResult result)

    </Message>

      <Source>Microsoft.XLANGs.BizTalk.Engine</Source>

      <StackTrace>   at Microsoft.BizTalk.XLANGs.BTXEngine.BTXPortBase.VerifyTransport(Envelope env, Int32 operationId, Context ctx)

       at Microsoft.XLANGs.Core.Subscription.Receive(Segment s, Context ctx, Envelope&amp; env, Boolean topOnly)

       at Microsoft.XLANGs.Core.PortBase.GetMessageIdForSubscription(Subscription subscription, Segment currentSegment, Context cxt, Envelope&amp; env)

       at Microsoft.XLANGs.Core.PortBase.GetMessageIdForSubscription(Subscription subscription, Segment currentSegment, Context cxt, Envelope&amp; env, CachedObject location)

       at Avista.ESB.WorkManagement.ManageWork.Workflows.QueryWorkFromMaximo.segment3(StopConditions stopOn)

       at Microsoft.XLANGs.Core.SegmentScheduler.RunASegment(Segment s, StopConditions stopCond, Exception&amp; exp)</StackTrace>

      <InnerException />

    </Fault>


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    ------------------------------
    Eugenio Cabalhin
    IBM Solutions Delivery Inc
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