Maximo Open Forum

hello,

my maximo version is 7.6.1.3

i can modify any field or change work order status to any status except close or cancel, when i close or cancel any work order, i get this error message:

there is no conditions in security groups about this.

 how to solve this issue?

Do you have Maximo Spatial installed? If so, there's an APAR IJ45011 https://www.ibm.com/support/pages/apar/IJ45011 that is likely causing your issue. We listed this as fixed in Spatial 7.6.1.1 IFIX 04 (February 2023 IFIX) so you would need that release or later.

Generally speaking, when you patch Spatial you are typically best to patch Maximo as well and vice versa. They sometimes have tight dependencies between the releases. 

hello,

my maximo version is 7.6.1.3

i can modify any field or change work order status to any status except close or cancel, when i close or cancel any work order, i get this error message:

there is no conditions in security groups about this.

 how to solve this issue?

thanks steven.. yes we have Maximo Spatial, but the APAR IJ45011 is not available.. how i can get it:

.

Do you have Maximo Spatial installed? If so, there's an APAR IJ45011 https://www.ibm.com/support/pages/apar/IJ45011 that is likely causing your issue. We listed this as fixed in Spatial 7.6.1.1 IFIX 04 (February 2023 IFIX) so you would need that release or later.

Generally speaking, when you patch Spatial you are typically best to patch Maximo as well and vice versa. They sometimes have tight dependencies between the releases. 

hello,

my maximo version is 7.6.1.3

i can modify any field or change work order status to any status except close or cancel, when i close or cancel any work order, i get this error message:

there is no conditions in security groups about this.

 how to solve this issue?

Seems like our support site was having issues when you tried to click it before. I just checked again and the link is working. 

I mentioned this in the previous message but it's listed as resolved in Spatial 7.6.1.1 IFIX 04 which was released back in February. You first want to confirm you don't already have that by reviewing your System Information. It is possible that you have a completely unrelated issue.

Assuming this is your issue, you would download the IFIX from FixCentral and install in your environment. I typically recommend installing the latest IFIX when you need to install an IFIX and would not recommend installing 04 itself since that is 9 months old at this point. Our latest IFIX is Spatial 7.6.1.1 IFIX 11. If you follow this link (and are listed as entitled to the product), you can download it from here: https://www.ibm.com/support/fixcentral/swg/downloadFixes?parent=ibm%7ETivoli&product=ibm/Tivoli/Maximo+Spatial+Asset+Management&release=7.6.1.1&platform=Windows&function=fixId&fixids=7.6.1.1-TIV-MAMST-IF011&includeRequisites=1&includeSupersedes=0&downloadMethod=http

Spatial sometimes requires changes to TPAE code as well so I always try to patch them at the same time. You can download the (currently latest) 7.6.1.3 IFIX here: https://www.ibm.com/support/fixcentral/swg/downloadFixes?parent=ibm%7ETivoli&product=ibm/Tivoli/IBM+Maximo+Asset+Management&release=7.6.1.3&platform=Windows&function=fixId&fixids=7.6.1.3-TIV-MBS-IF013&includeRequisites=1&includeSupersedes=0&downloadMethod=http

As a FYI, we will have a new Maximo 7.6.1.3 IFIX released soon (likely tomorrow based on us normally posting it the last day of the month) but I can't link to that until it is available. 

thanks steven.. yes we have Maximo Spatial, but the APAR IJ45011 is not available.. how i can get it:

.

Do you have Maximo Spatial installed? If so, there's an APAR IJ45011 https://www.ibm.com/support/pages/apar/IJ45011 that is likely causing your issue. We listed this as fixed in Spatial 7.6.1.1 IFIX 04 (February 2023 IFIX) so you would need that release or later.

Generally speaking, when you patch Spatial you are typically best to patch Maximo as well and vice versa. They sometimes have tight dependencies between the releases. 

hello,

my maximo version is 7.6.1.3

i can modify any field or change work order status to any status except close or cancel, when i close or cancel any work order, i get this error message:

there is no conditions in security groups about this.

 how to solve this issue?

Seems like our support site was having issues when you tried to click it before. I just checked again and the link is working. 

I mentioned this in the previous message but it's listed as resolved in Spatial 7.6.1.1 IFIX 04 which was released back in February. You first want to confirm you don't already have that by reviewing your System Information. It is possible that you have a completely unrelated issue.

Assuming this is your issue, you would download the IFIX from FixCentral and install in your environment. I typically recommend installing the latest IFIX when you need to install an IFIX and would not recommend installing 04 itself since that is 9 months old at this point. Our latest IFIX is Spatial 7.6.1.1 IFIX 11. If you follow this link (and are listed as entitled to the product), you can download it from here: https://www.ibm.com/support/fixcentral/swg/downloadFixes?parent=ibm%7ETivoli&product=ibm/Tivoli/Maximo+Spatial+Asset+Management&release=7.6.1.1&platform=Windows&function=fixId&fixids=7.6.1.1-TIV-MAMST-IF011&includeRequisites=1&includeSupersedes=0&downloadMethod=http

Spatial sometimes requires changes to TPAE code as well so I always try to patch them at the same time. You can download the (currently latest) 7.6.1.3 IFIX here: https://www.ibm.com/support/fixcentral/swg/downloadFixes?parent=ibm%7ETivoli&product=ibm/Tivoli/IBM+Maximo+Asset+Management&release=7.6.1.3&platform=Windows&function=fixId&fixids=7.6.1.3-TIV-MBS-IF013&includeRequisites=1&includeSupersedes=0&downloadMethod=http

As a FYI, we will have a new Maximo 7.6.1.3 IFIX released soon (likely tomorrow based on us normally posting it the last day of the month) but I can't link to that until it is available. 

thanks steven.. yes we have Maximo Spatial, but the APAR IJ45011 is not available.. how i can get it:

.

Do you have Maximo Spatial installed? If so, there's an APAR IJ45011 https://www.ibm.com/support/pages/apar/IJ45011 that is likely causing your issue. We listed this as fixed in Spatial 7.6.1.1 IFIX 04 (February 2023 IFIX) so you would need that release or later.

Generally speaking, when you patch Spatial you are typically best to patch Maximo as well and vice versa. They sometimes have tight dependencies between the releases. 

hello,

my maximo version is 7.6.1.3

i can modify any field or change work order status to any status except close or cancel, when i close or cancel any work order, i get this error message:

there is no conditions in security groups about this.

 how to solve this issue?

hello,

my maximo version is 7.6.1.3

i can modify any field or change work order status to any status except close or cancel, when i close or cancel any work order, i get this error message:

there is no conditions in security groups about this.

 how to solve this issue?

hello,

please any help … Steven.. there are any fixes for this issue

hello,

my maximo version is 7.6.1.3

i can modify any field or change work order status to any status except close or cancel, when i close or cancel any work order, i get this error message:

there is no conditions in security groups about this.

 how to solve this issue?