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 Vendor messages were processed successfully but did not create a vendor

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Kevin Estrella's profile image
Kevin Estrella posted 02-05-2024 07:18

Hi Team, can you please advise any reason why vendor messages were processed successfully but did not create a vendor

mark robbins's profile image
mark robbins

It depends on your rules and definition of "processed successfully"

I assume that you are referring to the Message Tracking application.

Message Tracking's definition of "processed successfully" is that the MIF processed without generating any errors.

you may have a processing rule that means that the request is skipped when a particular value is provided - in that case the vendor is not created AND no error is generated.

you may want to set the integration logger to DEBUG and then reprocess it.

the entries in the Systemout.log file should give you an idea about what is happening

a me

Kevin Estrella's profile image
Kevin Estrella

Hi Mark, I appreciate your feedback. This fix was tried, we did try to change the logging level however we did not catch any errors in the logs