Hi Jason,
Thank you for your response. Can you please clarify on the below points.
Also, we would like your assistance as to how we could enable the SSL on the websphere console as we are stuck up after doing all the configurations on one of the lower environment console as system is giving us the message,this site is not secure do you want to proceed.
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Assuming that it is not a network or routing issue, then it is likely a problem with the certificate. [Mahadevan Comments start] - We also initially suspected that it could be related to problem with the certificate,but we used the same process by running the IKEYMAN utility of the rest of the environments- 3 VMs which are unclustered environment and Test environment which is a clustered environment and all those environments are working well with the certificate showing the CA signed one on the browser and users also able to successfully able to login. The issue is only with the development environment and nothing looks different between the Dev and Test environment.[Mahadevan Comments end]Recent versions of Chrome and Edge no longer report SSL errors such as expired certs or untrusted CA's but just don't show the site, which may look like the site cannot be accessed. Since the certificate is valid on your machine, but not on the end user's it may be an issue of the signing authority. If the cert was signed by an internal CA, as many government and large organizations have their own internal CA, you will need to add that CA to the end user's system trust store.
Without more information it is hard to guess, but I would verify that your CA is valid on the user's machines.