Hi Robert Matthews! Look, every time I process data that will later be imported into Maximo, I open the csv file from notepad++ and execute a function that is "convert to UTF-8 without BOM" (today is convert to UTF-8) . With this I know that the non-ASCII characters will then be read correctly in Maximo, in the same way as if I saved them by the system. Obviously, Maximo when import data (I don't know if it happens with the integrations) does not have the ability to interpret these non-ASCII characters correctly and corrupts and saves them incorrectly, possibly because it cannot or does not have the ability to interact with the BOM presents in those files and that is why by eliminating it, I solve the problem. We would need a Maximo integrations specialist who can explain why, but at least I will give you an idea on how to solve it.
Regards!