Maximo Open Forum

How can one identify what is holding up the autogeneration of a PM WO?

I have the auto-generator running every day, and every day I receive an email that logs what it did (or didn't do).  Search that email for the word 'error.'

If you aren't receiving that email, you can set that up in Organizations --> open the Org record --> PM Options --> Stand-Alone PM Work Order Generation Process Settings.

If I were to guess. . .I've had it happen before that something in the PM's Responsibility settings is invalid.  In my case, there were PMs where the Lead or the Supervisor was no longer with the company so their Person record had been deactivated.  This prevented the PM from generating a Work Order.  Once I discovered this, I created a Script that would prevent me from deactivating a Person if they were referenced on any Active PMs (and a bunch of other places where a Person could be referenced and ought to be cleaned up/reassigned before deactivating the person --- Maximo does some of it out of the box, but not all of it).

How can one identify what is holding up the autogeneration of a PM WO?

Hi,

Does your script identify all the places the person is referenced?

I have the auto-generator running every day, and every day I receive an email that logs what it did (or didn't do).  Search that email for the word 'error.'

If you aren't receiving that email, you can set that up in Organizations --> open the Org record --> PM Options --> Stand-Alone PM Work Order Generation Process Settings.

If I were to guess. . .I've had it happen before that something in the PM's Responsibility settings is invalid.  In my case, there were PMs where the Lead or the Supervisor was no longer with the company so their Person record had been deactivated.  This prevented the PM from generating a Work Order.  Once I discovered this, I created a Script that would prevent me from deactivating a Person if they were referenced on any Active PMs (and a bunch of other places where a Person could be referenced and ought to be cleaned up/reassigned before deactivating the person --- Maximo does some of it out of the box, but not all of it).

How can one identify what is holding up the autogeneration of a PM WO?

I have the auto-generator running every day, and every day I receive an email that logs what it did (or didn't do).  Search that email for the word 'error.'

If you aren't receiving that email, you can set that up in Organizations --> open the Org record --> PM Options --> Stand-Alone PM Work Order Generation Process Settings.

If I were to guess. . .I've had it happen before that something in the PM's Responsibility settings is invalid.  In my case, there were PMs where the Lead or the Supervisor was no longer with the company so their Person record had been deactivated.  This prevented the PM from generating a Work Order.  Once I discovered this, I created a Script that would prevent me from deactivating a Person if they were referenced on any Active PMs (and a bunch of other places where a Person could be referenced and ought to be cleaned up/reassigned before deactivating the person --- Maximo does some of it out of the box, but not all of it).

How can one identify what is holding up the autogeneration of a PM WO?

How can one identify what is holding up the autogeneration of a PM WO?

Hi Wade,

Check the PMWOGEN Crontask if and where a log file is created. The log tells you more about why a WO is not created from the PM.

You can also write a query in the PM application to filter out delayed PM's (next date is passed) and maybe put the result in a Start Center.

Kind regards

Anneli Dolff

How can one identify what is holding up the autogeneration of a PM WO?

How can one identify what is holding up the autogeneration of a PM WO?

Hi Wade,

I created a PowerBI report to provide a way of sifting through the dross from Maximo. It scans the emails and pulls out the error messages and give a us a view of how many PMs are being generated, as well as an idea of error rate, and shows when the error is being repeated because it has not been corrected yet.

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Craig Webber
Mercury NZCraig Webber
Mercury NZ

Original Message:
Sent: 05-01-2025 09:13
From: Wade Redd
Subject: PM WO Autogeneration Issues

How can one identify what is holding up the autogeneration of a PM WO?

#EverythingMaximo

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Wade Redd
3rd Coast Consulting
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