MxLoader

We are trying to upload new tools into a cloud instance of Maximo. We get an error even when we only specify the two primary keys. We can query the tool items without issues, and we can load other objects, again, without issues. Are there any known issues with adding tool items?

MxLoader 8.3.5, REST API

------------------------------
Jason Johnson
RSI
------------------------------

Hi Jason, 

Did you turn on the logs to check what causing the error? It's null pointer exception as I am seeing it from here.

I will suggest you to create the object structure by duplicating the MXTOOLITEM out-of-box OS and keep only the objects you are interested in (i.e TOOLITEM here). Don't change anything else and then use that OS for uploading the tool item data.

Let me know how it goes.

------------------------------
Subhransu Sekhar Sahoo
Tata Consultancy Services
------------------------------

Hi Jason,

I ran into the same issue trying to load Tools to Maximo using REST/API. Ultimately I ended up doing an application import using the attached (example) csv file.

Thanks,

------------------------------
Matt McGuire
Aquitas Solutions
https://www.aquitas-solutions.com/
------------------------------

Worked great, thanks for the assist.

------------------------------
Jason Johnson
RSI
------------------------------

Original Message:
Sent: 03-27-2023 09:59
From: Matt McGuire
Subject: Adding Tools Error 500

Hi Jason,

I ran into the same issue trying to load Tools to Maximo using REST/API. Ultimately I ended up doing an application import using the attached (example) csv file.

Thanks,

------------------------------
Matt McGuire
Aquitas Solutions
https://www.aquitas-solutions.com/
------------------------------