MxLoader

Hello all,

Has anyone run into issues using MxLoader (any 8 version) to load data to MAS8?

Specifically, I'm using MxLoader to update OOTB Object Structures (MXOPERLOC, MXASSET, MXITEM, etc...) and I continue to get network timeout errors at varying intervals (there has been no pattern that I can see of the timeout, sometimes after a few 100, sometimes after a few 1000)

I've tried quite a few combinations of the Batch size and Timeout values. Ultimately, I'm still getting timeouts with a Batch Size of 1 and the Max Values for all Timeout fields. I have pared the load files all the way down to required attributes (for MXASSET I've tried loading ASSETNUM and SITEID and still receive timeouts).

System Details:

I'd love to hear any insight on potential solutions.

Thanks,

------------------------------
Matt McGuire
Aquitas Solutions
https://www.aquitas-solutions.com/
------------------------------

Have you tried using the REST serivce.
I have had similar problems with random timeouts whilst using the OS service but not REST.
Not really a solution but it was good enough as a work around.

------------------------------
Richard White
Perenco UK
------------------------------

Original Message:
Sent: 09-15-2022 16:17
From: Matt McGuire
Subject: MAS8 MxLoader 8.3.x

Hello all,

Has anyone run into issues using MxLoader (any 8 version) to load data to MAS8?

Specifically, I'm using MxLoader to update OOTB Object Structures (MXOPERLOC, MXASSET, MXITEM, etc...) and I continue to get network timeout errors at varying intervals (there has been no pattern that I can see of the timeout, sometimes after a few 100, sometimes after a few 1000)

I've tried quite a few combinations of the Batch size and Timeout values. Ultimately, I'm still getting timeouts with a Batch Size of 1 and the Max Values for all Timeout fields. I have pared the load files all the way down to required attributes (for MXASSET I've tried loading ASSETNUM and SITEID and still receive timeouts).

System Details:

I'd love to hear any insight on potential solutions.

Thanks,

------------------------------
Matt McGuire
Aquitas Solutions
https://www.aquitas-solutions.com/
------------------------------

Hey Richard,

Good morning and thank you for your response. Yes, I am using REST. To connect to MAS8 you have to use REST/API.

Thanks,

------------------------------
Matt McGuire
Aquitas Solutions
https://www.aquitas-solutions.com/
------------------------------

Original Message:
Sent: 09-16-2022 08:30
From: Richard White
Subject: MAS8 MxLoader 8.3.x

Have you tried using the REST serivce.
I have had similar problems with random timeouts whilst using the OS service but not REST.
Not really a solution but it was good enough as a work around.

------------------------------
Richard White
Perenco UK

Original Message:
Sent: 09-15-2022 16:17
From: Matt McGuire
Subject: MAS8 MxLoader 8.3.x

Hello all,

Has anyone run into issues using MxLoader (any 8 version) to load data to MAS8?

Specifically, I'm using MxLoader to update OOTB Object Structures (MXOPERLOC, MXASSET, MXITEM, etc...) and I continue to get network timeout errors at varying intervals (there has been no pattern that I can see of the timeout, sometimes after a few 100, sometimes after a few 1000)

I've tried quite a few combinations of the Batch size and Timeout values. Ultimately, I'm still getting timeouts with a Batch Size of 1 and the Max Values for all Timeout fields. I have pared the load files all the way down to required attributes (for MXASSET I've tried loading ASSETNUM and SITEID and still receive timeouts).

System Details:

I'd love to hear any insight on potential solutions.

Thanks,

------------------------------
Matt McGuire
Aquitas Solutions
https://www.aquitas-solutions.com/
------------------------------