MxLoader

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  • 1.  MxLoader for MAS

    Posted 03-07-2024 08:38

    Bruno, will you be creating an MxLoader version for MAS 8 and beyond?  This tool increases our troubleshooting techniques 10-fold.  It would be great if we had a version for MAS.  



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    Michael Guns, CRL, CEFP, CMRP
    Senior Maximo/EAM Consultant
    JFC & Associates
    mguns@jfc-associates.com
    www.jfc-associates.com
    Cell: 302-358-9381 Office: 727-497-7981

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  • 2.  RE: MxLoader for MAS

    Posted 03-07-2024 08:55

    Michael, I'm sure Bruno will step in and reply, but his last few versions have supported MAS for some time. To make the best use I recommend the following configurations:

    Service:REST

    Authentiction: API

    User: <API Key> 

    Prior to updating the configuration in Maximo Manage (MAS version of Maximo) generate an API (new application, was previously in Work Centers) which is what you will define as the User.

    Everything else so far works exactly the same as it did before.

    Mike



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    Michael Marsonet
    MRM-EAM Consulting Inc.
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  • 3.  RE: MxLoader for MAS

    Posted 03-08-2024 10:18

    Yes Michael M., I'm stepping in   :-)

    The REST service with API authentication is the suggested configuration for MAS.

    I have already used it many times without any problem.



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    Regards
    Bruno Portaluri (MaximoDev)
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  • 4.  RE: MxLoader for MAS

    Posted 06-19-2024 12:47

    Hi Bruno,

    MAS 8.11 has change API administration. Should MxLoader works in the same way? I have tried to connect Mxloader using a new API Key generated from the new API KEY administrator in MAS and it doesnt works. 



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    Javier Garcia
    Solex
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  • 5.  RE: MxLoader for MAS

    Posted 06-20-2024 09:55

    Hi Javier,

    You should use the api key generated from Manage, not MAS.

    We are also on MAS 8.11 and it works fine.

    Regards



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    André Cordeiro
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  • 6.  RE: MxLoader for MAS

    Posted 06-26-2024 09:58

    Hi Andre, thanks for your answers.



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    Javier Garcia
    Solex
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  • 7.  RE: MxLoader for MAS

    Posted 09-17-2024 11:32

    Hi Andre,

    I'm also having some issues with getting MXLoader working with MAS and want to verify some of my config:

    For Server Address, should this be the URL for the Manage environment or for MAS?

    If using the REST Service with API Authentication, only the API key should be entered for the User and nothing should be entered for Password?

    For the API Service Context Root, is the default value "/maximo/api/" correct, or does this need to be changed at all?

    Also, within Manage itself, are there any system properties that need to be updated for this API authentication to work? I'm consistently running into an HTTP 403 Forbidden error, "You cannot log in at this time." I've already verified the user account tied to the API key is active in Manage and isn't blocked for any reason.



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    Craig Jimison-Snow
    MDU Resources
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  • 8.  RE: MxLoader for MAS

    Posted 09-18-2024 14:25

    Hi Craig,

    For server Address you should put the manage route url

    If using the REST Service with API Authentication, only the API key should be entered for the password and nothing should be entered for user

    For the API Service Context Root, use the default value "/maximo/api/"

    Don't forget to give access to the object structure to the user you are using.

    Hope it helps



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    André Cordeiro
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  • 9.  RE: MxLoader for MAS

    Posted 09-18-2024 16:16

    This helped resolve the issue I was running into, thank you very much for the clarification on the setup!



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    Craig Jimison-Snow
    MDU Resources
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