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Unable to Preview Maximo Mobile Changes

  • 1.  Unable to Preview Maximo Mobile Changes

    Posted 11 days ago
    Edited by Christopher Winston 11 days ago
      |   view attached

    Hello,

    I am on Maximo 7.6.1.3 and Maximo Mobile 8.11 IFix 2. Maximo is integrated with AD.

    I have installed Docker Desktop on my Windows laptop and configured container with the required image. I can login to MAF using browser on my laptop. I could successfully publish the ASSETMOBILE changes to Maximo as well.

    I am having issues with 2 things:

    1) I can't preview the changes of any app.

    When I am trying to preview TECHMOBILE, it's failing with error:

    This app has experienced a problem that is preventing it from loading/rendering.

    Error: Connect/Authentication failed

    Developer tools show the following request URL failing with Error - :503 Service Unavailable

    http://localhost:3006/maximo/oslc/login?csrf=1&lean=1&relativeuri=1&internalvalues=1

    GET http://localhost:3006/maximo/oslc/login?csrf=1&lean=1&relativeuri=1&internalvalues=1 503 (Service Unavailable)
    [ERROR]: [techmobile]: [JS-MAXAUTHAuthenticator]: Login Failed Error: Service Unavailable
        at RESTConnection.validateRawResponse (RESTConnection.js:613:1)
        at RESTConnection._callee$ (RESTConnection.js:518:1)
        at tryCatch (regeneratorRuntime.js:44:1)
        at Generator.eval (regeneratorRuntime.js:125:1)
        at Generator.eval [as next] (regeneratorRuntime.js:69:1)
        at asyncGeneratorStep (asyncToGenerator.js:3:1)
        at _next (asyncToGenerator.js:22:1)
    [ERROR]: [techmobile]: [JS-Application]: We were not able to connect/authenticate

    Screenshot attached of the error.

    2) When I published TECHMOBILE, it showed me error in MAF but it was successfully published as checked in mafappdata table.

    I checked the container logs and they are: 

    Zip file = ./build/app/build/TECHMOBILE__ver-8.11.0.0.zip
    2024-05-08 15:26:41 wrote 5732139 bytes. archiver has been finalized and output stream is closed.
    2024-05-08 15:26:41 Info: getSystemInfo url =  https://xMaximo.com.au:443/maximo/oslc/systeminfo
    2024-05-08 15:26:41 
    2024-05-08 15:26:41 ERROR: failed to get Tivoli engine version due to: TypeError: Cannot read properties of undefined (reading 'rdfs:member').
    2024-05-08 15:26:41 , default value will be used..

    and then the log is stuck at below:

    2024-05-08 15:27:08     
    2024-05-08 15:27:08 [2024-05-08T05:27:08.297Z]  INFO: server/30 on 09c5320d474b:
    2024-05-08 15:27:08     stderr:   % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
    2024-05-08 15:27:08                                      Dload  Upload   Total   Spent    Left  Speed
    100 5597k    0     0  100 5597k      0   213k  0:00:26  0:00:26 --:--:--     0
    2024-05-08 15:27:08

    Next, I am going to try publishing using command line and see.

    Has anyone experienced this?


    #EverythingMaximo
    #Mobility