Maximo Open Forum

Hi all,

In our Maximo environment, users in the Warehouse group cannot change a Work Order's status to APPR or COMP. These status options don't appear in the Change Status dialog, even though:

• The group has all relevant access granted

• There are no restrictions 

• The Work Order is not in workflow

• The same transitions work fine for users in other groups (e.g. Labor)

Any idea what might be limiting the available statuses for this group?

Thanks in advance!

I would check the security group for the Warehouse team and for the work order tracking application (ie WOTRACK), make sure that the SIGOPTION for APPR, COMP are granted. You can also verify by going to the USERS application and filter on a warehouse user and use the Security Profile to verify they have been granted APPR (Approve), COMP (Complete). Keep in mind that once you make this change the user and all users associate to the Security Group that is modified logout/sign-out for the changes to take affect. 

Mike

Hi all,

In our Maximo environment, users in the Warehouse group cannot change a Work Order's status to APPR or COMP. These status options don't appear in the Change Status dialog, even though:

• The group has all relevant access granted

• There are no restrictions 

• The Work Order is not in workflow

• The same transitions work fine for users in other groups (e.g. Labor)

Any idea what might be limiting the available statuses for this group?

Thanks in advance!

Hi Michael,

Thanks for your response. I've already checked everything you mentioned and verified them in the USERS application as seen in the image below, but still no success:

Open to any other ideas if something else might be blocking it.

I would check the security group for the Warehouse team and for the work order tracking application (ie WOTRACK), make sure that the SIGOPTION for APPR, COMP are granted. You can also verify by going to the USERS application and filter on a warehouse user and use the Security Profile to verify they have been granted APPR (Approve), COMP (Complete). Keep in mind that once you make this change the user and all users associate to the Security Group that is modified logout/sign-out for the changes to take affect. 

Mike

Hi all,

In our Maximo environment, users in the Warehouse group cannot change a Work Order's status to APPR or COMP. These status options don't appear in the Change Status dialog, even though:

• The group has all relevant access granted

• There are no restrictions 

• The Work Order is not in workflow

• The same transitions work fine for users in other groups (e.g. Labor)

Any idea what might be limiting the available statuses for this group?

Thanks in advance!

You might check whether there are conditions on those statuses in the work order status domain.

Hi Michael,

Thanks for your response. I've already checked everything you mentioned and verified them in the USERS application as seen in the image below, but still no success:

Open to any other ideas if something else might be blocking it.

I would check the security group for the Warehouse team and for the work order tracking application (ie WOTRACK), make sure that the SIGOPTION for APPR, COMP are granted. You can also verify by going to the USERS application and filter on a warehouse user and use the Security Profile to verify they have been granted APPR (Approve), COMP (Complete). Keep in mind that once you make this change the user and all users associate to the Security Group that is modified logout/sign-out for the changes to take affect. 

Mike

Hi all,

In our Maximo environment, users in the Warehouse group cannot change a Work Order's status to APPR or COMP. These status options don't appear in the Change Status dialog, even though:

• The group has all relevant access granted

• There are no restrictions 

• The Work Order is not in workflow

• The same transitions work fine for users in other groups (e.g. Labor)

Any idea what might be limiting the available statuses for this group?

Thanks in advance!

You might check whether there are conditions on those statuses in the work order status domain.

Hi Michael,

Thanks for your response. I've already checked everything you mentioned and verified them in the USERS application as seen in the image below, but still no success:

Open to any other ideas if something else might be blocking it.

I would check the security group for the Warehouse team and for the work order tracking application (ie WOTRACK), make sure that the SIGOPTION for APPR, COMP are granted. You can also verify by going to the USERS application and filter on a warehouse user and use the Security Profile to verify they have been granted APPR (Approve), COMP (Complete). Keep in mind that once you make this change the user and all users associate to the Security Group that is modified logout/sign-out for the changes to take affect. 

Mike

Hi all,

In our Maximo environment, users in the Warehouse group cannot change a Work Order's status to APPR or COMP. These status options don't appear in the Change Status dialog, even though:

• The group has all relevant access granted

• There are no restrictions 

• The Work Order is not in workflow

• The same transitions work fine for users in other groups (e.g. Labor)

Any idea what might be limiting the available statuses for this group?

Thanks in advance!

You might check whether there are conditions on those statuses in the work order status domain.

Hi Michael,

Thanks for your response. I've already checked everything you mentioned and verified them in the USERS application as seen in the image below, but still no success:

Open to any other ideas if something else might be blocking it.

I would check the security group for the Warehouse team and for the work order tracking application (ie WOTRACK), make sure that the SIGOPTION for APPR, COMP are granted. You can also verify by going to the USERS application and filter on a warehouse user and use the Security Profile to verify they have been granted APPR (Approve), COMP (Complete). Keep in mind that once you make this change the user and all users associate to the Security Group that is modified logout/sign-out for the changes to take affect. 

Mike

Hi all,

In our Maximo environment, users in the Warehouse group cannot change a Work Order's status to APPR or COMP. These status options don't appear in the Change Status dialog, even though:

• The group has all relevant access granted

• There are no restrictions 

• The Work Order is not in workflow

• The same transitions work fine for users in other groups (e.g. Labor)

Any idea what might be limiting the available statuses for this group?

Thanks in advance!

Hi Nancy, 

Thanks for the feedback. I even have created new statuses that have no conditions at all in the domain and still do not show up for that security group.

You might check whether there are conditions on those statuses in the work order status domain.

Hi Michael,

Thanks for your response. I've already checked everything you mentioned and verified them in the USERS application as seen in the image below, but still no success:

Open to any other ideas if something else might be blocking it.

I would check the security group for the Warehouse team and for the work order tracking application (ie WOTRACK), make sure that the SIGOPTION for APPR, COMP are granted. You can also verify by going to the USERS application and filter on a warehouse user and use the Security Profile to verify they have been granted APPR (Approve), COMP (Complete). Keep in mind that once you make this change the user and all users associate to the Security Group that is modified logout/sign-out for the changes to take affect. 

Mike

Hi all,

In our Maximo environment, users in the Warehouse group cannot change a Work Order's status to APPR or COMP. These status options don't appear in the Change Status dialog, even though:

• The group has all relevant access granted

• There are no restrictions 

• The Work Order is not in workflow

• The same transitions work fine for users in other groups (e.g. Labor)

Any idea what might be limiting the available statuses for this group?

Thanks in advance!

Check in Global Restrictions for any that affect synonymdomain. Also check automation scripts to see if values are being limited there.

Hi Nancy, 

Thanks for the feedback. I even have created new statuses that have no conditions at all in the domain and still do not show up for that security group.

You might check whether there are conditions on those statuses in the work order status domain.

Hi Michael,

Thanks for your response. I've already checked everything you mentioned and verified them in the USERS application as seen in the image below, but still no success:

Open to any other ideas if something else might be blocking it.

I would check the security group for the Warehouse team and for the work order tracking application (ie WOTRACK), make sure that the SIGOPTION for APPR, COMP are granted. You can also verify by going to the USERS application and filter on a warehouse user and use the Security Profile to verify they have been granted APPR (Approve), COMP (Complete). Keep in mind that once you make this change the user and all users associate to the Security Group that is modified logout/sign-out for the changes to take affect. 

Mike

Hi all,

In our Maximo environment, users in the Warehouse group cannot change a Work Order's status to APPR or COMP. These status options don't appear in the Change Status dialog, even though:

• The group has all relevant access granted

• There are no restrictions 

• The Work Order is not in workflow

• The same transitions work fine for users in other groups (e.g. Labor)

Any idea what might be limiting the available statuses for this group?

Thanks in advance!

Hi all,

In our Maximo environment, users in the Warehouse group cannot change a Work Order's status to APPR or COMP. These status options don't appear in the Change Status dialog, even though:

• The group has all relevant access granted

• There are no restrictions 

• The Work Order is not in workflow

• The same transitions work fine for users in other groups (e.g. Labor)

Any idea what might be limiting the available statuses for this group?

Thanks in advance!

Make sure they have the ability to Initiate the work order. This is a status in between APPR & COMP, and it's required in order to go straight to complete. 

Hi all,

In our Maximo environment, users in the Warehouse group cannot change a Work Order's status to APPR or COMP. These status options don't appear in the Change Status dialog, even though:

• The group has all relevant access granted

• There are no restrictions 

• The Work Order is not in workflow

• The same transitions work fine for users in other groups (e.g. Labor)

Any idea what might be limiting the available statuses for this group?

Thanks in advance!

Hi all,

In our Maximo environment, users in the Warehouse group cannot change a Work Order's status to APPR or COMP. These status options don't appear in the Change Status dialog, even though:

• The group has all relevant access granted

• There are no restrictions 

• The Work Order is not in workflow

• The same transitions work fine for users in other groups (e.g. Labor)

Any idea what might be limiting the available statuses for this group?

Thanks in advance!

Hi,

Can you confirm if the warehouse group users are able to see the approved and complete status.

So once they initiated the work order,they are able to see the other statuses,is this true?

If you still need help,you can let me know.

Thanks,

Mahadevan

Hi all,

In our Maximo environment, users in the Warehouse group cannot change a Work Order's status to APPR or COMP. These status options don't appear in the Change Status dialog, even though:

• The group has all relevant access granted

• There are no restrictions 

• The Work Order is not in workflow

• The same transitions work fine for users in other groups (e.g. Labor)

Any idea what might be limiting the available statuses for this group?

Thanks in advance!

Hi Mahadevan,

Yes the warehouse group users are able to see the approved and complete status after checking the Initiate the WO.

However, I'm running into a weird issue and I could really use some help.

We've got a custom checkbox field MXOSINVSAP on the Work Order. The process is: labor adds materials in Plans, then logistics goes in and checks the box to confirm those materials exist in SAP. Only after that can labor declare them in Actuals, and only then should the WO be allowed to go to COMP.

So we've added a condition to the COMP status to enforce this. It worked fine for a long time, but now, suddenly, we're getting this error on any status change:

The field exists, it's in the WORKORDER object, it's on the WOTRACK Application Designer, the security group has access, and the condition is only on the COMP status.

Still, Maximo throws this error no matter what status you change to, even ones that don't hit the condition. Anyone seen this before or know how to force the attribute to load so it stops complaining?

Thanks in advance!

Hi,

Can you confirm if the warehouse group users are able to see the approved and complete status.

So once they initiated the work order,they are able to see the other statuses,is this true?

If you still need help,you can let me know.

Thanks,

Mahadevan

Hi all,

In our Maximo environment, users in the Warehouse group cannot change a Work Order's status to APPR or COMP. These status options don't appear in the Change Status dialog, even though:

• The group has all relevant access granted

• There are no restrictions 

• The Work Order is not in workflow

• The same transitions work fine for users in other groups (e.g. Labor)

Any idea what might be limiting the available statuses for this group?

Thanks in advance!

My experience with using Conditional Expressions to control/influence status changes for Work Orders is:

You have to write the "same" Expression twice, once for WORKORDER, and once for WOCHANGESTATUS.  But the one for WOCHANGESTATUS has to be tweaked so that it can properly execute against the WORKORDER record you're actually trying to modify.  For a very simple example, I might have two Conditional Expressions, one for WORKORDER:

:status = 'INPRG'

and a second one for WOCHANGESTATUS:

:wostatus = 'INPRG'

Then I apply both of these to the same Status in the WOSTATUS domain.

Based on your screenshot, I would guess that the Conditional Expression for WOCHANGESTATUS wasn't properly tweaked.

Hi Mahadevan,

Yes the warehouse group users are able to see the approved and complete status after checking the Initiate the WO.

However, I'm running into a weird issue and I could really use some help.

We've got a custom checkbox field MXOSINVSAP on the Work Order. The process is: labor adds materials in Plans, then logistics goes in and checks the box to confirm those materials exist in SAP. Only after that can labor declare them in Actuals, and only then should the WO be allowed to go to COMP.

So we've added a condition to the COMP status to enforce this. It worked fine for a long time, but now, suddenly, we're getting this error on any status change:

The field exists, it's in the WORKORDER object, it's on the WOTRACK Application Designer, the security group has access, and the condition is only on the COMP status.

Still, Maximo throws this error no matter what status you change to, even ones that don't hit the condition. Anyone seen this before or know how to force the attribute to load so it stops complaining?

Thanks in advance!

Hi,

Can you confirm if the warehouse group users are able to see the approved and complete status.

So once they initiated the work order,they are able to see the other statuses,is this true?

If you still need help,you can let me know.

Thanks,

Mahadevan

Hi all,

In our Maximo environment, users in the Warehouse group cannot change a Work Order's status to APPR or COMP. These status options don't appear in the Change Status dialog, even though:

• The group has all relevant access granted

• There are no restrictions 

• The Work Order is not in workflow

• The same transitions work fine for users in other groups (e.g. Labor)

Any idea what might be limiting the available statuses for this group?

Thanks in advance!