The IBM Maximo BMXAA4214E error typically indicates a problem with the system not finding the referenced Object Structure, in this case, MXAPIASSET. The NullPointerException usually suggests an object that was expected to be initialized is null.
1) To troubleshoot this error, you could consider the following steps:
- Check if the MXAPIASSET object structure exists and is properly defined in the Maximo system. Navigate to the Object Structures application in Maximo, find the MXAPIASSET object structure, and verify that it is active and correctly configured.
- If the MXAPIASSET object structure is not present or is not properly configured, you will need to create or modify it accordingly.
- The problem could also be due to the system not being able to find the object structure due to issues like cache not being refreshed. Try clearing the system cache (usually found in the Application Server configuration) and restarting the application server.
- Look into the data that's being processed when the error occurs. This error could be due to null data being passed where it isn't expected. If there's a particular set of data that causes this error, investigating that data might give some clues.
- Lastly, check your customizations. If you have customized the Maximo system, and those customizations involve the MXAPIASSET object structure, they could be the cause of the problem.
2) Without the exact Java code that's producing this error, it is difficult to pinpoint the exact section. However, the error message suggests that the problem lies in a section of code that involves the MXAPIASSET object structure, and a null value is being passed in where it's not expected. Look for any lines of code where MXAPIASSET is being referenced, and check if there's a possibility of a null value being used.
Remember, NullPointerExceptions are often due to trying to use an object's method or property when the object itself is null. The stack trace accompanying the error message should provide more details about the exact line of code where the error is occurring. The stack trace is your best resource for identifying the exact section of the code that's producing the error.