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 Notifications send when rotating item is returend

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Aayushi Beohar's profile image
Aayushi Beohar posted 06-13-2022 16:28
Is it possible to send an email notification to a person if a rotating item Is returend to inventory?#
Nancy Lerner's profile image
Nancy Lerner
Aayushi, an easy way to do this is to create an escalation on matusetrans.  The condition for the escalation would include something like:

issuetype = 'RETURN' and exists (select 1 from item where item.itemnum = matusetrans.itemnum and item.rotating = 1) 

You might want to add additional restrictions in the condition such as specifying the storeroom or limiting the query to a transaction dates within the last few days.

Then set up an escalation point that triggers a notification.
pavan Kumar's profile image
pavan Kumar
Hi, Aayushi
 Using Escalation and Automation Script we can send a mail notification to a person.