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 PMWOGEN cron task is not running

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Abirami Sivakumar's profile image
Abirami Sivakumar posted 11-06-2023 11:47

PMWOGEN cron task is not running properly. Cron task is in ACTIVE status. Reloaded the cron task but not working. Not able to see the log file for that particular site of the crontask.

So, not sure what is the issue crontask is not working.

Prashant Sharma's profile image
Prashant Sharma posted 11-07-2023 00:20

Hello - Couple of things to check 

  1. If you are having separate cron cluster then it JVMs in that cluster are app to process the cron.
  2. Login to the database via tools like SQL Developer and run query  - select * from taskscheduler and see where crons are running with the dates. Shutdown prod server. run query to TRUNCATE the table tasksheduler table and restart the Maximo server. Once server will be up, all crons will start running. 
Nidhil Chathoth's profile image
Nidhil Chathoth posted 11-07-2023 11:06

Hi Abhirami,

I would like to add few more areas to check

  1. Go to Organizations-->PM Options--> and make sure that automatic PM work order generation check box is enabled for the site for which  you want to generate PM's.
  2. Make sure to enable the history check box against the cron instance  and check whether the Cron action is happening.
  3. Check instance property values for mxe.crontask.donotrun and mxe.crontask.dorun to make sure that this configuration is not affecting the cron task run.
  4. Check the security privileges for the RUNASUSER for the crontask instance and make sure SITEAUTH's are configured correctly. 

Nidhil Chathoth

ECCS Ltd

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