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 Under Master Contracts > Create Associated Contract you can create Software contracts

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Ryan Medernach's profile image
Ryan Medernach posted 05-09-2023 18:29

Using a demo environment I created multiple contracts (this happened in our prod environment) 


However there are "No available Options"  to modify the contracts 


Should we expect to see Software contract module  or something similar ?



We are attempting to just cancel these contracts as they were created out of error and we want to close the master contract and can not due to these 2 contracts ?


Is this just a simple fix where we can set the status of the contract via an escalation and/or should we be able to access the contracts in a model to cancel them from the front end ?


Example from our IBM Demo Data Environment



Thanks
Ryan

Prashant Sharma's profile image
Prashant Sharma posted 05-11-2023 03:19

Hey Ryan,

You should be able to see related Module as in this case.


I have tested this in 7612. Patch Info-



It has to be investigated why No Option is coming but meanwhile to cancel the related Contract for this record , go to database and fire this query which will give you all related contracts which you can cancel first before cancelling Master Contract.

SELECT * FROM maximo.CONTRACT c WHERE orgid = <ORGID of Master Contract Record> and masternum='<Your Master Contract Number>'

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