Hi,
Hope this helps,
WebSphere typically caches records retrieved from AD for a period of time. As a result, VMMSYNC should be triggered after this cache period to synchronize any changes made in WebSphere with the Maximo system.
WebSphere provides configuration to adjust the cache expiration time or disable caching to allow real-time updates. However, disabling caching may affect performance.
To configure the cache settings, follow these steps:
- Log in to WebSphere, expand Security, and click on Global Security.
- Click Configure next to your current realm definition (Federated Repositories).
- Select Manage Repositories, then choose the repository you want to manage.
- Under Additional Properties, select Performance.
In Cache the search results, the Cache Timeout determines how long it takes for changes made to users on the directory server to reflect in WebSphere. You can increase or decrease this timeout based on your requirements (default is 600 seconds).
Verify the timeout setting in your environment, as it may help resolve your issue.
Unchecking the Cache the search results option will display changes in real time, but this may impact performance.