We are on MAS 9.1.5 and we have an Escalation that will execute an Automation Script to use the MicService exportData function to publish outbound records on targeted Publish Channels. I am seeing cases where the outbound publish transaction is skipped (even though there are no Publish Channel Rules or processing configured to SKIP_TRANSACTION. This seems arbitrarily happening, some records work and others skip, but is also repeatable, so I'm quite confused. Would anyone have an idea what I should look at next to troubleshoot?
Here is a screenshot of the Publish Channel configuration (note no processing classes are configured and there are no Processing Rules configured for any of the objects in the Object Structure):
Here is an excerpt of the Automation Script:
from psdi.server import MXServer
now = mxs.getDate()
ifaceName = mbo.getString("IFACENAME")
extSysName = mbo.getString("EXTSYSNAME")
targMboName = mbo.getString("OWNERTABLE")
targMboID = mbo.getLong("OWNERID")
pubAfterDate = mbo.getDate("PUBLISHAFTERDATE")
exportWhere = "%s = %d" % (
mxs.getMaximoDD().getMboSetInfo(targMboName).getUniqueIDName(),
targMboID,
)
loggerKey = "maximo.script.%s" % (scriptName)
logger = Log(loggerKey)
logger.debug(
"Processing %s: OWNERTABLE=[%s], OWNERID=[%d], EXTSYSNAME=[%s], IFACENAME=[%s], PUBLISHAFTERDATE=[%s], now=[%s]..."
% (
mboname,
targMboName,
targMboID,
extSysName,
ifaceName,
pubAfterDate,
now,
)
)
# Publish targeted MBO to outbound
logger.debug(
"Exporting data for Publish Channel: ifaceName=[%s], extSysName=[%s], exportWhere=[%s]..."
% (ifaceName, extSysName, exportWhere)
)
if now.equals(pubAfterDate) or now.after(pubAfterDate):
logger.debug(
"Current date is on or after PUBLISHAFTERDATE, proceeding with data export..."
)
mxs.lookup("MIC").exportData(ifaceName, extSysName, exportWhere, sui, 10)
else:
logger.debug("Current date is before PUBLISHAFTERDATE, skipping data export...")
# end of script code
We have the logger set to DEBUG level and here is an excerpt from our DEBUG log (note the "iface#SKIP_TRANSACTION" toward the end):
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] getting pubAfterDate
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] getting now
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] CTX37128: Processing K_TRIGGER_IFACEOUT: OWNERTABLE=[WORKORDER], OWNERID=[4240854], EXTSYSNAME=[KAESExtSysAWS], IFACENAME=[KAESWOXML], PUBLISHAFTERDATE=[2026-02-04 08:08:38.597], now=[Wed Feb 04 08:10:53 CST 2026]...
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] getting logger
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] getting ifaceName
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] getting extSysName
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] getting exportWhere
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] CTX37128: Exporting data for Publish Channel: ifaceName=[KAESWOXML], extSysName=[KAESExtSysAWS], exportWhere=[WORKORDERID = 4240854]...
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] getting now
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] getting pubAfterDate
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] getting now
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] getting pubAfterDate
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] getting logger
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] CTX37128: Current date is on or after PUBLISHAFTERDATE, proceeding with data export...
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] getting mxs
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] getting ifaceName
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] getting extSysName
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] getting exportWhere
04 Feb 2026 08:10:53:822 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] getting sui
04 Feb 2026 08:10:53:838 [INFO] [MAXIMOCRON] [CID-CRON-52446] Correlated data: BEGIN InstanceName:ESCPRJ ISCHARGEABLE TaskName:ESCALATION Activity:ACTION ElapsedTime:104 ms END
04 Feb 2026 08:10:53:898 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] will serialize 0 to 1
04 Feb 2026 08:10:53:898 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] rsCount1====0
04 Feb 2026 08:10:54:194 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] rsCount2====0
04 Feb 2026 08:10:54:194 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] Leaving create
04 Feb 2026 08:10:54:194 [INFO] [MAXIMOCRON] [CID-CRON-52445] iface#SKIP_TRANSACTION
04 Feb 2026 08:10:54:202 [DEBUG] [MAXIMOCRON] [CID-CRON-52445] execution completed for cached compiled script K_TRIGGER_IFACEOUT for launch point ONACT