I think what I'm going to do is: Use the Service Address to create the Zones, and assign them to the building (locations.saddresscode). Create a Craft for the Laborcode to be assigned as a secondary craft. This will make it easy to select for where clauses in Start Centers and Reports. Also easy...
Do you have locations records set up for the individual buildings? Are those records classified? If so, you can add a spec attribute to the record to indicate which zone the location is a part of. If you have a lot of records to update with the zone information, the MxLoader could be your friend...
Just to add to this for clarity. We want to split the campus into two Zones, with similar trades teams service each one. I want to identify the buildings as either Zone 1 or Zone 2. Also I would want to identify the Labor as Zone 1 or Zone 2.
I am looking at a way to identify zones buildings and the trades that will work there. Is there a best practice to this? What records/fields would you use?
Hi Deepa, Then possible issue is WONUM generated through add method but while save some exception occur because of that work order data not saved. Please check system log and error log for this issue. In past we encounter this issue where user was getting success message of work order generation...
Hi Pankaj, The workorder is not present in the db too,neither in audit table. I checked and I was trying to replicate the issue. I am having access to the siteid where wo is getting generated.
My first guesses would be: There's something wrong with the SiteID for one of the users involved. Check their settings for using the Site ID as a display filter. One of the Users could be in a Security Group that has data restrictions on the WORKORDER object that hide the record from them.
Hi Deepa, Please check any security restriction applied on workorder tracking application because of which generated workorder is not qualifying in workorder tracking application. Did you check generated workorder in database? If work order is present in workorder table but not loaded in...
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