Hi- Ok, for this there is no OOB method available because you are already sending what is possible OOB. You need to try handling this in response via Processing or User Exist Class. Alternative, can you ask this external system to query the SR via WebService, and if there exist combination with...
Hi Prashant, "you have an enterprise web service that is being called by the external system and sometimes due to the n/w issue response from ICD doesn't reach to the external system?" Yes, that is correct. "Every request in ICD will provide an HTTP Code in Response when successful it will be...
Hi Soroush, So I understand correctly you have an enterprise web service that is being called by the external system and sometimes due to the n/w issue response from ICD doesn't reach to the external system? Every request in ICD will provide an HTTP Code in Response when successful it will be...
Hi, Aayushi Using Escalation and Automation Script we can send a mail notification to a person.
Aayushi, an easy way to do this is to create an escalation on matusetrans. The condition for the escalation would include something like: issuetype = 'RETURN' and exists (select 1 from item where item.itemnum = matusetrans.itemnum and item.rotating = 1) You might want to add additional...
Hi, I am looking for a solution that many other platforms have but I oddly don't find it in Maximo. There are times when my platform receives a Create event (SOAP) from another platform (sent to an enterprise service) but due to network problems Maximo's response doesn't reach its destination....
Is it possible to send an email notification to a person if a rotating item Is returend to inventory?#
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