It's good to have one failure class for each different type of equipment, so you can assign different failure codes. One Air Condition unit will have different failure classes ( deferent Symptoms, Probable Causes, and suggested Remedies) than for example bicycle. Some companies require Failure Codes to support RCM, RCFA, and FMEA reliability initiatives and I saw systems with over 1500 failure codes because their maintained program cover more than 500 different types of equipment. (AC Units, Generators, Compressor, Vehicles, Cranes, Laptops, Dryer Washers, etc...)
If different operators report the same failure as "break", "breaking", and "breaks", in the work order description it will be a nightmare to filter or run the report. Limiting codes to a predefined list will prevent variants.
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Haris Cengic
PAE
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