Hey Kevin,
Got it! I can still help with that! You need to download a keyboard that has an embedded scanner function on each device. There are free versions (try one of those first to make sure that solves the problem) and enterprise-wide versions (like Scannit). In the Maximo application, after hitting new row, make sure the cursor is in the item field and click the scanner icon from the keyboard-embedded scanner. All the information on the label should fill out the record.
Most tablets don't have embedded scanner in their OOTB keyboards. You may have an option on your device to add the scanner to the keyboard. That will fix the issue.
Good luck!
Gina
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Gina Leonard
Aquitas Solutions
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Original Message:
Sent: 06-17-2022 13:15
From: Kevin Hutson
Subject: Using Bar Code Scanners for Issuing and Receiving
I should have worded my inquiry differently, our users haven't been able to use their mobile devices to scan the barcodes. Their cameras don't open and don't recognize the barcode.
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Kevin Hutson
NAES Corporation
Original Message:
Sent: 06-17-2022 08:51
From: Gina Leonard
Subject: Using Bar Code Scanners for Issuing and Receiving
Hey Kevin!
What type of issues are you seeing with the scanners? I have several customers using scanners without issue. Let me know please!
Thanks
Gina
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Gina Leonard
Aquitas Solutions
Original Message:
Sent: 06-03-2022 12:17
From: Kevin Hutson
Subject: Using Bar Code Scanners for Issuing and Receiving
Does anyone use bar code scanners for issuing and receiving storeroom items? We are finding issues with the receiving portion, in 7.6.1.2.
#Inventory
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Kevin Hutson
NAES Corporation
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