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  • 1.  Abnormal Log Output When Uploading Attachments

    Posted 10 hours ago

    Hello everyone,

    Error outputs were found in log files when carrying out the attachment upload operation. Detailed logs are attached as follows:

    

    [err] java.lang.NullPointerException: Cannot invoke "psdi.common.commtmplt.CommTemplateRemote.getMboSet(java.lang.String)" because the return value of "psdi.app.doclink.AppDoctypeSet.getParentTemplate()" is null
    

    

    

    [err] 	at psdi.app.doclink.AppDoctype.init(AppDoctype.java:67)
    

    

    

    [err] 	at psdi.mbo.Mbo.initialize(Mbo.java:1039)
    

    

    

    [err] 	at psdi.mbo.MboSet.generateMboInstance(MboSet.java:2325)
    

    

    

    [err] 	at psdi.mbo.MboSet.loadMboVecFromMrd(MboSet.java:13835)
    

    

    

    [err] 	at psdi.mbo.MboSet.getMbo(MboSet.java:2093)
    

    

    

    [err] 	at psdi.mbo.MboSet.moveNext(MboSet.java:1920)
    

    

    

    [err] 	at psdi.webclient.system.beans.DataBean.getDataListFromMboSetRemote(DataBean.java:2879)
    

    

    

    [err] 	at psdi.webclient.system.beans.DataBean.getDataList(DataBean.java:2846)
    

    

    

    [err] 	at psdi.webclient.system.beans.DataBean.getDataList(DataBean.java:2829)
    

    

    

    [err] 	at psdi.webclient.controls.Combobox.setupControl(Combobox.java:78)
    

    

    

    [err] 	at psdi.webclient.controls.Combobox.getDisplayValues(Combobox.java:196)
    

    

    

    [err] 	at psdi.webclient.components.ComboboxText.getString(ComboboxText.java:52)
    

    

    

    [err] 	at psdi.webclient.system.controller.BoundComponentInstance.render(BoundComponentInstance.java:1739)
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.renderChildComponents(ComponentInstance.java:700)
    

    

    

    [err] 	at com.ibm._jsp._group._jspService(_group.java:389)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at com.ibm._jsp._components._jspService(_components.java:731)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at com.ibm._jsp._components._jspService(_components.java:731)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at psdi.webclient.system.controller.ControlInstance.render(ControlInstance.java:901)
    

    

    

    [err] 	at psdi.webclient.system.controller.ControlInstance.renderChildren(ControlInstance.java:1154)
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.renderChildrenControls(ComponentInstance.java:681)
    

    

    

    [err] 	at com.ibm._jsp._children._jspService(_children.java:562)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at com.ibm._jsp._section._jspService(_section.java:633)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at com.ibm._jsp._sectionouter._jspService(_sectionouter.java:949)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at psdi.webclient.system.controller.ControlInstance.render(ControlInstance.java:901)
    

    

    

    [err] 	at psdi.webclient.system.controller.DatasrcInstance.render(DatasrcInstance.java:218)
    

    

    

    [err] 	at psdi.webclient.controls.Section.render(Section.java:158)
    

    

    

    [err] 	at psdi.webclient.controls.Dialog.renderDialogBody(Dialog.java:321)
    

    

    

    [err] 	at com.ibm._jsp._dialogsection._jspService(_dialogsection.java:789)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.renderChildComponents(ComponentInstance.java:700)
    

    

    

    [err] 	at com.ibm._jsp._dialogback._jspService(_dialogback.java:474)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at com.ibm._jsp._dialog._jspService(_dialog.java:864)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at psdi.webclient.system.controller.ControlInstance.render(ControlInstance.java:901)
    

    

    

    [err] 	at psdi.webclient.system.controller.DatasrcInstance.render(DatasrcInstance.java:218)
    

    

    

    [err] 	at psdi.webclient.system.controller.PageInstance.render(PageInstance.java:178)
    

    

    

    [err] 	at psdi.webclient.controls.Dialog.render(Dialog.java:524)
    

    

    

    [err] 	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    

    

    

    [err] 	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
    

    

    

    [err] 	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    

    

    

    [err] 	at java.base/java.lang.reflect.Method.invoke(Method.java:575)
    

    

    

    [err] 	at psdi.webclient.system.controller.BaseInstance.handleEvent(BaseInstance.java:431)
    

    

    

    [err] 	at psdi.webclient.system.controller.BaseInstance.handleEvent(BaseInstance.java:425)
    

    

    

    [err] 	at psdi.webclient.system.controller.ControlInstance.handleEvent(ControlInstance.java:1010)
    

    

    

    [err] 	at psdi.webclient.system.session.WebClientSession.handleEvent(WebClientSession.java:1296)
    

    

    

    [err] 	at psdi.webclient.components.PageComponent.renderDialogs(PageComponent.java:113)
    

    

    

    [err] 	at com.ibm._jsp._page._jspService(_page.java:3157)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at psdi.webclient.system.controller.ControlInstance.render(ControlInstance.java:901)
    

    

    

    [err] 	at psdi.webclient.system.controller.DatasrcInstance.render(DatasrcInstance.java:218)
    

    

    

    [err] 	at psdi.webclient.system.controller.PageInstance.render(PageInstance.java:178)
    

    

    

    [err] 	at psdi.webclient.system.controller.AppInstance.render(AppInstance.java:1603)
    

    

    

    [err] 	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    

    

    

    [err] 	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
    

    

    

    [err] 	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    

    

    

    [err] 	at java.base/java.lang.reflect.Method.invoke(Method.java:575)
    

    

    

    [err] 	at psdi.webclient.system.controller.BaseInstance.handleEvent(BaseInstance.java:431)
    

    

    

    [err] 	at psdi.webclient.system.controller.BaseInstance.handleEvent(BaseInstance.java:425)
    

    

    

    [err] 	at psdi.webclient.system.controller.ControlInstance.handleEvent(ControlInstance.java:1010)
    

    

    

    [err] 	at psdi.webclient.system.session.WebClientSession.handleEvent(WebClientSession.java:1296)
    

    

    

    [err] 	at psdi.webclient.system.session.WebClientSession.processRender(WebClientSession.java:5303)
    

    

    

    [err] 	at com.ibm._jsp._response._jspService(_response.java:208)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.session.WebClientSession.handleRequest(WebClientSession.java:941)
    

    

    

    [err] 	at psdi.webclient.system.session.AsyncRequestManager.handleRequest(AsyncRequestManager.java:555)
    

    

    

    [err] 	at psdi.webclient.system.session.AsyncRequestManager.manageRequest(AsyncRequestManager.java:253)
    

    

    

    [err] 	at psdi.webclient.system.controller.RequestManager.manageRequest(RequestManager.java:317)
    

    

    

    [err] 	at psdi.webclient.servlet.WebClientServlet.handleRequest(WebClientServlet.java:141)
    

    

    

    [err] 	at psdi.webclient.servlet.WebClientServlet.doPost(WebClientServlet.java:52)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:706)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.filter.HttpCrossSiteScriptingSecurity.doFilter(HttpCrossSiteScriptingSecurity.java:66)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:203)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.filter.MXCorrelationFilter.doFilter(MXCorrelationFilter.java:137)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:203)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.filter.PerformanceMonitor.doFilter(PerformanceMonitor.java:126)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:203)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at com.ibm.tivoli.maximo.filter.UnSupportedMethodBlockFilter.doFilter(UnSupportedMethodBlockFilter.java:60)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:203)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.filter.HttpXFrameOptionsFilter.doFilter(HttpXFrameOptionsFilter.java:49)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:203)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.filter.MTContextFilter.doFilter(MTContextFilter.java:53)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:203)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.filter.XAccessTokenFilter.doFilter(XAccessTokenFilter.java:288)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:203)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
    

    

    

    [err] 	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
    

    

    

    [err] 	at java.base/java.lang.Thread.run(Thread.java:853)
    

    

    

    [err] java.lang.NullPointerException: Cannot invoke "psdi.common.commtmplt.CommTemplateRemote.getMboSet(java.lang.String)" because the return value of "psdi.app.doclink.AppDoctypeSet.getParentTemplate()" is null
    

    

    

    [err] 	at psdi.app.doclink.AppDoctype.init(AppDoctype.java:67)
    

    

    

    [err] 	at psdi.mbo.Mbo.initialize(Mbo.java:1039)
    

    

    

    [err] 	at psdi.mbo.MboSet.generateMboInstance(MboSet.java:2325)
    

    

    

    [err] 	at psdi.mbo.MboSet.fetchMbosActual(MboSet.java:3149)
    

    

    

    [err] 	at psdi.mbo.MboSet.fetchMbos(MboSet.java:3079)
    

    

    

    [err] 	at psdi.mbo.MboSet.getMbo(MboSet.java:2131)
    

    

    

    [err] 	at psdi.mbo.MboSet.moveNext(MboSet.java:1920)
    

    

    

    [err] 	at psdi.webclient.system.beans.DataBean.getDataListFromMboSetRemote(DataBean.java:2879)
    

    

    

    [err] 	at psdi.webclient.system.beans.DataBean.getDataList(DataBean.java:2846)
    

    

    

    [err] 	at psdi.webclient.system.beans.DataBean.getDataList(DataBean.java:2829)
    

    

    

    [err] 	at psdi.webclient.controls.Combobox.setupControl(Combobox.java:78)
    

    

    

    [err] 	at psdi.webclient.controls.Combobox.getDisplayValues(Combobox.java:196)
    

    

    

    [err] 	at psdi.webclient.components.ComboboxText.getString(ComboboxText.java:52)
    

    

    

    [err] 	at psdi.webclient.system.controller.BoundComponentInstance.render(BoundComponentInstance.java:1739)
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.renderChildComponents(ComponentInstance.java:700)
    

    

    

    [err] 	at com.ibm._jsp._group._jspService(_group.java:389)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at com.ibm._jsp._components._jspService(_components.java:731)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at com.ibm._jsp._components._jspService(_components.java:731)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at psdi.webclient.system.controller.ControlInstance.render(ControlInstance.java:901)
    

    

    

    [err] 	at psdi.webclient.system.controller.ControlInstance.renderChildren(ControlInstance.java:1154)
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.renderChildrenControls(ComponentInstance.java:681)
    

    

    

    [err] 	at com.ibm._jsp._children._jspService(_children.java:562)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at com.ibm._jsp._section._jspService(_section.java:633)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at com.ibm._jsp._sectionouter._jspService(_sectionouter.java:949)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at psdi.webclient.system.controller.ControlInstance.render(ControlInstance.java:901)
    

    

    

    [err] 	at psdi.webclient.system.controller.DatasrcInstance.render(DatasrcInstance.java:218)
    

    

    

    [err] 	at psdi.webclient.controls.Section.render(Section.java:158)
    

    

    

    [err] 	at psdi.webclient.controls.Dialog.renderDialogBody(Dialog.java:321)
    

    

    

    [err] 	at com.ibm._jsp._dialogsection._jspService(_dialogsection.java:789)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.renderChildComponents(ComponentInstance.java:700)
    

    

    

    [err] 	at com.ibm._jsp._dialogback._jspService(_dialogback.java:474)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at com.ibm._jsp._dialog._jspService(_dialog.java:864)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at psdi.webclient.system.controller.ControlInstance.render(ControlInstance.java:901)
    

    

    

    [err] 	at psdi.webclient.system.controller.DatasrcInstance.render(DatasrcInstance.java:218)
    

    

    

    [err] 	at psdi.webclient.system.controller.PageInstance.render(PageInstance.java:178)
    

    

    

    [err] 	at psdi.webclient.controls.Dialog.render(Dialog.java:524)
    

    

    

    [err] 	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    

    

    

    [err] 	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
    

    

    

    [err] 	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    

    

    

    [err] 	at java.base/java.lang.reflect.Method.invoke(Method.java:575)
    

    

    

    [err] 	at psdi.webclient.system.controller.BaseInstance.handleEvent(BaseInstance.java:431)
    

    

    

    [err] 	at psdi.webclient.system.controller.BaseInstance.handleEvent(BaseInstance.java:425)
    

    

    

    [err] 	at psdi.webclient.system.controller.ControlInstance.handleEvent(ControlInstance.java:1010)
    

    

    

    [err] 	at psdi.webclient.system.session.WebClientSession.handleEvent(WebClientSession.java:1296)
    

    

    

    [err] 	at psdi.webclient.components.PageComponent.renderDialogs(PageComponent.java:113)
    

    

    

    [err] 	at com.ibm._jsp._page._jspService(_page.java:3157)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.controller.ComponentInstance.render(ComponentInstance.java:604)
    

    

    

    [err] 	at psdi.webclient.system.controller.ControlInstance.render(ControlInstance.java:901)
    

    

    

    [err] 	at psdi.webclient.system.controller.DatasrcInstance.render(DatasrcInstance.java:218)
    

    

    

    [err] 	at psdi.webclient.system.controller.PageInstance.render(PageInstance.java:178)
    

    

    

    [err] 	at psdi.webclient.system.controller.AppInstance.render(AppInstance.java:1603)
    

    

    

    [err] 	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    

    

    

    [err] 	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
    

    

    

    [err] 	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    

    

    

    [err] 	at java.base/java.lang.reflect.Method.invoke(Method.java:575)
    

    

    

    [err] 	at psdi.webclient.system.controller.BaseInstance.handleEvent(BaseInstance.java:431)
    

    

    

    [err] 	at psdi.webclient.system.controller.BaseInstance.handleEvent(BaseInstance.java:425)
    

    

    

    [err] 	at psdi.webclient.system.controller.ControlInstance.handleEvent(ControlInstance.java:1010)
    

    

    

    [err] 	at psdi.webclient.system.session.WebClientSession.handleEvent(WebClientSession.java:1296)
    

    

    

    [err] 	at psdi.webclient.system.session.WebClientSession.processRender(WebClientSession.java:5303)
    

    

    

    [err] 	at com.ibm._jsp._response._jspService(_response.java:208)
    

    

    

    [err] 	at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:102)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.session.WebClientSession.handleRequest(WebClientSession.java:941)
    

    

    

    [err] 	at psdi.webclient.system.session.AsyncRequestManager.handleRequest(AsyncRequestManager.java:555)
    

    

    

    [err] 	at psdi.webclient.system.session.AsyncRequestManager.manageRequest(AsyncRequestManager.java:253)
    

    

    

    [err] 	at psdi.webclient.system.controller.RequestManager.manageRequest(RequestManager.java:317)
    

    

    

    [err] 	at psdi.webclient.servlet.WebClientServlet.handleRequest(WebClientServlet.java:141)
    

    

    

    [err] 	at psdi.webclient.servlet.WebClientServlet.doPost(WebClientServlet.java:52)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:706)
    

    

    

    [err] 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1266)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.filter.HttpCrossSiteScriptingSecurity.doFilter(HttpCrossSiteScriptingSecurity.java:66)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:203)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.filter.MXCorrelationFilter.doFilter(MXCorrelationFilter.java:137)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:203)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.filter.PerformanceMonitor.doFilter(PerformanceMonitor.java:126)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:203)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at com.ibm.tivoli.maximo.filter.UnSupportedMethodBlockFilter.doFilter(UnSupportedMethodBlockFilter.java:60)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:203)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.filter.HttpXFrameOptionsFilter.doFilter(HttpXFrameOptionsFilter.java:49)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:203)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.filter.MTContextFilter.doFilter(MTContextFilter.java:53)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:203)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at psdi.webclient.system.filter.XAccessTokenFilter.doFilter(XAccessTokenFilter.java:288)
    

    

    

    [err] 	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:203)
    

    

    

    [err] 	at [internal classes]
    

    

    

    [err] 	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
    

    

    

    [err] 	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)

    #Administration

    ------------------------------
    Ethan Williams
    secrecy
    ------------------------------


  • 2.  RE: Abnormal Log Output When Uploading Attachments

    Posted 38 minutes ago

    Hi Ethan,

    so the actual error at the top refers to a Communications Template and it is telling you that it was expecting a communications template but it couldn't retrieve the one to use.

    Do you know what type of file was being uploaded?

    can you explain a bit more about what you expect to happen here?

    Maximo may be expecting to use a specific communications template for the type of file that was being uploaded.

    It would be worth looking at the earlier log entries for messages related to that user and what the system was doing at the time

    The log file structure tells me that this is a MAS installation but you don't say which version.

    What is the system version?

    Have you reviewed the IBM system for attachment related problems / technotes / APARs?

    I can see that this has been triggered by a user using a dialog.



    ------------------------------
    mark robbins
    Cohesive
    IBM Champion 2017-2024 Inclusive
    See my blog on Maximo support related topics here:
    https://www.linkedin.com/pulse/maximo-support-advice-from-non-ibm-engineer-article-mark-robbins/
    ------------------------------



  • 3.  RE: Abnormal Log Output When Uploading Attachments

    Posted 17 minutes ago

    This is a known defect (Maximo Application Suite: DT468210 When attaching a document to a record, a NullPointerException is shown in the log even if the attachment attaches successfully.) . The only fix is to patch unfortunately



    ------------------------------
    Steven Shull
    Naviam
    ------------------------------