Maximo Open Forum

 View Only

Adding a Person to Recipient List of Communication Template via Automation Scripting

  • 1.  Adding a Person to Recipient List of Communication Template via Automation Scripting

    Posted 03-03-2023 16:53
    Edited by Toni Fields 03-07-2023 08:43

    Hi! I'm working with 7.6.1, and I'm having a bit of trouble figuring out what's wrong with an automation script that I created that should add a recipient to a communication template. The error that I get from running this script is : 

    [ERROR] [MAXIMO] [] Failed to send messages.
    psdi.util.MXApplicationException: BMXAA3536I - Enter the e-mail address(s) that you want to send this report to.  Separate multiple e-mail addresses with a comma.

    at psdi.common.commlog.CommLog.sendMessage(CommLog.java:235)
    at psdi.common.commtmplt.CommTemplate.sendMessage(CommTemplate.java:499)

    The function that I have for adding the recipient is below:

    def sendComm(s_templateID, s_subject, s_message, s_buyer):
        service.log("*** BUYER: "+s_buyer+" ***")
        service.log("*** BEGINNING OF SENDCOMM METHOD ***")
        commMboSet = mbo.getMboSet("$PRCOMM", "COMMTEMPLATE", "templateid='"+s_templateID+"'")
        commMbo = commMboSet.moveFirst()
        if commMbo is not None:
            commMbo.setValue("SUBJECT", s_subject, MboConstants.NOACCESSCHECK | MboConstants.NOVALIDATION_AND_NOACTION)
            commMbo.setValue("MESSAGE", s_message, MboConstants.NOACCESSCHECK | MboConstants.NOVALIDATION_AND_NOACTION)
            
            # get buyer's person record and add to commTmpltSendTo table
            personRecMboSet = mbo.getMboSet("$PERSONREC", "PERSON", "PERSONID IN ('"+s_buyer+"', 'MAXADMIN')")
            personRecMbo = personRecMboSet.moveFirst()

           if personRecMbo is not None:
                commMbo.addPersonRecipients(personRecMboSet)
                commMbo.updateRecipientList("sendto")

            commMboSet.save()

            commMbo.sendMessage(mbo, mbo)


         commMboSet.clear()
         commMboSet.close()
         return

    Can someone help me figure out what I am missing? Thanks in advance.


    #Customizations
    #EverythingMaximo

    ------------------------------
    Toni Fields
    Thiele Kaolin
    ------------------------------



Newest Episode
Ep. 4 | System Properties in IBM Maximo

Watch Steven Shull walk through practical IBM Maximo system properties that can improve usability, query behavior, attachment handling, and the overall Maximo user experience.

MORE by Naviam Episode 4 cover
Watch Episode 4
Also available: Ep. 3 | Work Order Role-Based Application