Maximo Open Forum

 View Only

  • 1.  After Maximo rebooted first running report takes more than 5 minutes (MAE 7.6.1.3)

    Posted 08-01-2023 14:50

    Hi, We are seeing in some customers with Maximo 7.6.1.3 installed that after reboot application server the first execution takes more than 5 minutes to finish. No erros are shown on log files, the only issue is that it takes so much time to finish.

    Have you seen something similar?.

    Thanks for reading.


    #MaximoUserGroups

    ------------------------------
    Pablo Condoleo
    Coop Tecso LTDA
    ------------------------------


  • 2.  RE: After Maximo rebooted first running report takes more than 5 minutes (MAE 7.6.1.3)

    Posted 08-04-2023 11:49

    Pablo,

    In the log file, what action is taking place?  Is it a KPI?  Escalation or Cron?  I'd check those. 

    Adam



    ------------------------------
    A.S. Bearden, GDIT
    'ADAM'
    ------------------------------

    Original Message


  • 3.  RE: After Maximo rebooted first running report takes more than 5 minutes (MAE 7.6.1.3)

    Posted 08-22-2023 08:43

    Hi Adam, No action is taking place during the report running, in fact, I execute woprint report on Wotrack application, and no errors are shown in the log file.

    Thanks



    ------------------------------
    Pablo Condoleo
    Coop Tecso LTDA
    ------------------------------

    Original Message


  • 4.  RE: After Maximo rebooted first running report takes more than 5 minutes (MAE 7.6.1.3)

    Posted 05-26-2025 17:59

    Sometimes, it just takes an excessive amount of time for the report viewer to load the first time. I'm not sure why. I've found that if I close the tab and run the report again, the viewer loads almost instantly, and the report progress bar starts running. Is it the same behaviour you saw?



    ------------------------------
    Viet Tran
    Relia App Development & Consulting
    https://relia.app
    ------------------------------

    Original Message


  • 5.  RE: After Maximo rebooted first running report takes more than 5 minutes (MAE 7.6.1.3)

    Posted 05-27-2025 09:48

    This is normal. The first report execution takes from 1 to 2 minutes to start running.

    Probably the server needs to load the BIRT engine in memory...



    ------------------------------
    Regards
    Bruno Portaluri (MaximoDev)
    ------------------------------

    Original Message


  • 6.  RE: After Maximo rebooted first running report takes more than 5 minutes (MAE 7.6.1.3)

    Posted 05-28-2025 04:40

    Other people have given ideas about what could be happening but they haven't provided ways that you can check them.

    The BMXAA7019I log entries will tell you the memory figures - so you can use those to check if lots of memory is being used up e.g. when the report server components are starting up.

    The WebSphere console can be used to generate javacore files that provide details about the Java code that is being executed at a particular time. if you generate them at 20 second intervals then you can see what Java code is using the CPU - If you aren't experienced in analysing Javacore files then reach out to me and I can provide some analysis



    ------------------------------
    mark robbins
    Cohesive
    IBM Champion 2017-2024 Inclusive
    See my blog on Maximo support related topics here:
    https://www.linkedin.com/pulse/maximo-support-advice-from-non-ibm-engineer-article-mark-robbins/
    ------------------------------

    Original Message


Related Content